Tim did a great job. Very professional.
The Service from Viking is very efficient. The staff is friendly and helpful.
I would just like to let you know how wonderful Viking has been in resolving our fly problem. They made numerous visits, even on their own time, and at times came at very off-peak hours, either when we were closing or opening, so they could get the best idea of what was going on when there was not a lot of customer traffic. They would then come by the next day to make sure everything was still ok. If it was not, they tried something new and then worked relentlessly until the issue was resolved. They were all courteous and professional, especially Craig and Bill. I feel they went above and beyond the call of duty in helping us to resolve this issue once and for all!
I have been a Viking customer for well over a decade (often with multiple accounts) and will only use Jim as my tech. I have recommended Viking (and Jim) to friends and to the new owners of previous homes. Recently we moved into Tewksbury and have had an ongoing ant problem which Jim has been diligent about treating and rectifying. I wanted to let you know how very much we not only value Jim’s knowledge of the situation but also his attention to detail and thoroughness.
Jim is a true asset to your company (as is Michele of the Clinton office) and the reason we and many others choose Viking over the many pest control choices in our area.
I want to tell you that your service tech Brian is a great ambassador for your firm. He has been here before and did a great job. Every request was answered, “no problem” and he went and did it. Thanks for his great service.
I am writing to commend one of your employees. I am a new customer and last Friday, June 13, I had the pleasure meeting David.
This individual was a true gentleman and a pleasure to work with. His attitude and knowledge exceeded my expectations. I just wanted to drop you a quick note and say that young man is an asset to your company.
Thank you so much for referring me to Carlos. I just spoke with him and he gave me a very thorough tutorial on the bedbug treatment process. This was not only information I needed today but also gave me an awareness of what’s ahead. He was patient with my questions and I couldn’t have been more pleased with the experience. He is certainly a valued Viking employee and I will be a source of future referrals if the need for someone arises.