“Frank is an extremely helpful person with a great knowledge of his trade. He took the time to explain the areas that he was examining and explained his findings to me. My husband and I have an account with Viking (for over 7 years now) and when it came time to seek out a pest control company for my mother’s home, I knew who to call. Thank you for being a business that one can trust. ”
Hi,
This is Matt, formerly of *other pest company* and the Copesan Technical Committee. It has been quite a while since we last spoke – I hope you are doing well!
A family friend recently asked for a company recommendation to help them deal with yellow jackets and carpenter bees in their NJ home. I provided information for your local branch, and they were thrilled with the service and expertise they received! In this industry, we often hear only the negative, so I wanted to let you know that they were completely satisfied. What a wonderful reflection of your company!!
Best wishes,
-Matt
You guys are the best. Last Fall I had some “insect concerns” and your staff was really great. Especially the gentleman who came out twice with the dogs.
Trust me, if I ever have any concerns again, I won’t hesitate to call Viking.
I just wanted to take this opportunity to highlight and recognize your employee who serviced our account today at XXX Stelton Rd, Piscataway NJ. Mr. Claude was impressively professional and displayed a very respectful and customer service attitude. We seldom see this type of characteristic now days so it is worth recognizing valued employees. Please pass this along to his superiors and to him with our sincere appreciation!!
David and I wanted to thank you for the great service from your Viking team. We’ve been your loyal customers for years … and have never faced such a battle before.
Marc was here yesterday on August 5 and he is an outstanding representative for your organization. Marc is professional, knowledgeable, and thorough and inspired confidence that Viking is the best of the best!
We would love if Marc could be assigned to our regular maintenance schedule.
Thank you, Jim, for being a great leader of a great team!
I like my technician. He is like family. He is wonderful, great to work with. He knows my center and the problems that we can expect to have here. He sets traps and is ready for the problems before they are problems. He knows how crazy busy I am. I don’t have to follow him around. I also like your sense of urgency. You are proactive. We had a problem at the center here and you were really helpful.
I am from Golden Years Care in Manalapan NJ. Just wanted to commend your staff and the technicians for the exceptional services we as a company have been receiving over the years. I have been meaning to post my review somewhere. I want to thank Sergio, one of the technicians, who have been taking care of our old and now new building for our adult day care services program.
Thank you guys again.
Hello, I called your customer service department to get your e-mail address. I just had to send you a quick note and tell you how pleased I was with the service that Dan provided to my home this morning. Not only is he a pure gentleman, he is a very interactive technician. Dan did a great job of explaining just what he was going to do and what I had to do as follow-up to a problem I have been having. As a previous Director of Sales and National Account for a very large pharmaceutical company, I really appreciated his knowledge and attitude. He represents Viking Pest Control extremely well. I’m not sure I can request Dan for all of my service calls, however, I can tell you that it is because of him that I will renew my contract in October. Having been in his shoes many years ago, I know that a pleasing to a supervisor is always welcomed. I just wanted to take a few minutes to send an e-mail to commend Dan for a job well done. Regards!
Hello, Hi, I’m writing to say that the gentleman you sent (Bill) did a very good job. The reason I chose Viking was that one of your experts in the field (with higher educational studies) came to the Abbott Child Care Program (BUF2) I teach at. Besides showing us a butterfly alphabet, half eaten through newspapers and many preserved insects (some rare), the lecturer held the children’s attention throughout the presentation. This is impressive considering there were 2 classes of jumpy 3-5 year olds present who normally sit in one area for 10-15 minutes. Anyway, I was so impressed that I called on Viking when I noticed bees were flying into my house. I would be more than happy to do a commercial for you based on my experience, which was great. The service man you sent was very knowledgeable and now I am not worried about any kind of pests getting into my home… A happy customer.
Frank Yost was wonderful…Informative, polite, patient in answering questions, thorough in his assessment and very respectful in his manner. I truly appreciated this experience and will recommend Viking to others. Please thank Frank for us- we were the persons with the powder post beetles in the Buddha statue!
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