You focus on your restaurant. Your local extermination experts at Viking Pest Control will take care of the pests.
Rid Your Restaurant of Pests for Good
You don’t need us to tell you how damaging and disruptive pests, like rodents, cockroaches, and flies can be to your restaurant, food store, or commercial foodservice. Not only are they a significant health and safety hazard, but they also present a tremendous risk to the satisfaction of your customers and staff. Imagine the disgust a diner at your restaurant would feel at the sight of a cockroach scurrying across the floor. It would be enough to turn even the most loyal patron away from your restaurant and send them straight to Yelp or other social platforms to leave a negative review.
As an owner or manager of any food-related business, you already have enough on your plate. Cooking delicious food, managing your business, and keeping your customers happy is hard enough on its own. You should not have to deal with pests on top of this. Your local extermination experts at Viking Pest Control specialize in providing pest control services for facilities, including chain food stores, fine-dining restaurants, institutional food service, and any food service management system in need of a long-term strategy against pests. Viking Pest Control offers a wide range of services to keep your establishment pest-free and clean.
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Viking Advantage
Do you have multiple properties? Concerned about having various pest control companies? Viking's vast presence means there is most likely a Viking office right in your neighborhood. If any pest does find a way into your business, Viking's professionals are there at a moment's notice. We take care of the situation discreetly and work with you for long-term relief. That's the Viking Advantage commitment: A Regional coverage with a local touch.
Specific Solutions for Specific Pests
Every pest poses a different set of problems for your food establishment. That’s why Viking Pest Control offers several individualized methods and services depending on what kind of pest control you need. Below are some common food industry pests to look out for. If you’re ready to partner with the leading local pest control experts, Viking Pest Control is ready to free your business from pests!
Comprehensive Fly Solution: Flies are the foremost cause of insect-related transmission of foodborne illnesses and thus pose a specific problem to any business that handles food. Their mere presence can signify unhealthy, often undetected, sanitation concerns. Viking Pest Control’s Fly solution begins with a meticulous inspection of your property that will leave no stone unturned. Food storage, waste management, and portals to the dining area, such as windows, doors unscreened vents, drains and plumbing lines, will all be carefully examined. If flies are found, your local extermination expert will use integrated pest management (IPM) techniques to terminate them and make sure they are unable to infiltrate your establishment again.
Comprehensive Rodent Solution: Rats and mice typically seek shelter near their food source. If they decide your establishment is where they are getting their meals, you might have a rodent infestation on your hands. If you have a rodent problem, Viking Pest Control has the solution. Our SMART rodent control system detects and roots out any current and future occurrences using data instead of poison to monitor your facility 24/7. SMART rodent control is 100% non-toxic, 100% digital, and 100% hassle-free for you and your team. To learn more about our SMART solution call 800-618-2847 to get in contact with one of our local commercial account specialists.
Comprehensive Cockroach Control: Your local NJ, PA, DE, or MD extermination expert will carefully inspect your building for the presence of cockroaches, including identifying potential harborage areas, food, and water sources, drains, basements, and waste disposal areas. Viking Pest Control will treat any infestation with the most effective pest control treatments to ensure your business remains cockroach free.
Comprehensive Pest Bird Control: Though birds may appear to pose no harm to your restaurant, this is far from the case. Pest birds carry a wide array of harmful bacteria and diseases, as well as acting as a host to unhealthy organisms. Pest birds can be quite a hassle to get rid of. The local bird control experts at Bird Doctor will rid and protect your food establishment from pest birds. Bird Doctor will carefully inspect your property and provide you with a detailed report of the findings and suggest a permanent treatment plan.
Discrete as Can Be
Though pests like the spotlight, we strive to stay out of it. Your Viking Pest Control extermination expert will be in and out before you (or your customers) notice and will leave everything as it was, minus the pests. The Viking Pest Control goal is to effectively and efficiently provide your business with the pest control services needed without disrupting your day to day operations. Our team of local extermination experts are familiar with the local area and are able to provide the best in pest management for you and your team.
Keeping Restaurants Bacteria and Virus Free: Viking Pro-Clean
Your #1 choice in restaurant disinfection and sanitization solutions, Viking Pro-Clean helps protect you, your guests, and your staff from bacteria and viruses. Our Pro-Clean solution uses multiple product application methods that are proven to dramatically reduce the number of harmful bacteria and emerging viruses like coronaviruses, Hepatitis B, Hepatitis C, Influenza A, and the H1N1 Virus. Our local experts will conduct a complete site evaluation of your restaurant to design a sanitization plan for the unique needs of your location. Your Viking team lead will provide you with our “Pro-Clean” emblem and digital certificate to proudly display at your restaurant once your treatment has been completed.
Viking Pro-Clean treatments include a combination of disinfection and sanitization application methods proven to get the most effective results. At Viking Pest, we focus on key and high traffic areas such as front desks, hostess stands, door handles, bathrooms, and many more.
The Professional and Experienced Choice in Pest Control
For over 40 years, Viking Pest Control has offered unparalleled and custom-tailored pest control solutions to restaurants in New Jersey, Pennsylvania, Delaware, and the Eastern Shore of Maryland. Customer satisfaction is our number one priority, and we are proud to put our name behind every job we do. At Viking Pest Control, we are proud to say we have the best staff around, and we make sure they stay at the top of their game by training and regularly completing follow up education.
Viking Pest Control’s status as a QualityPro member is a testament to our immaculate service. QualityPro standards are met by less than 3% of businesses in the United States and ensure that we are regularly audited, we meet all safety and insurance standards, our employees are all background checked and properly trained, and much more. To learn more about the QualityPro standards we adhere to, click here.
Ready to Finally Take Action Against What Is Bugging Your Restaurant?
Give us a call today at 800-618-2847 and learn from your local commercial account specialist how Viking Pest Control will keep your restaurant pest-free!
HOW DO I PREPARE FOR MY FIRST PEST CONTROL SERVICE VISITS? (INTERIOR)
Common preparations include; cleaning the area to be treated, removing clutter, picking up pet food, and putting away open food.
All children’s toys and personal items should be picked up from the floor and moved outside of the treatment area.
It is recommended that all windows be closed prior to arrival.
People and pets must be out of treatment areas until the products have dried after the treatment. Some treatments may require additional, more specific, preparations. These will be communicated with you in advance of your service.
WILL TREATMENT AFFECT MY GARDEN?
If you have a garden, merely advise the technician of the location of any edible plants when they arrive. They will avoid treating near the garden.
Many of our materials may be safe when applied up to the dripline of the plants (the area the plant would drip on when wet). We will however implement a larger buffer than is required to further help protect your safety.
I HAVE A FISHPOND; CAN THE TREATMENTS NEGATIVELY AFFECT THE POND OR FISH?
Our technicians are careful to avoid sensitive areas, such as ponds, during treatments.
I HAVE A POOL; CAN THE TREATMENTS NEGATIVELY AFFECT THE POOL?
It will not affect your pool. Viking has carefully selected only the best materials with our primary concern being the safety of your family, pets as well as the environment. These materials are then carefully applied by our highly trained pest management professionals in a manner that all but eliminates contact with non-target treatment sites like pools and other sensitive environments.
WHAT SAFETY PROCEDURES MUST I FOLLOW AFTER TREATMENT?
Always consult your service report for product-specific precautionary requirements; these are emailed to you upon completion of the treatment.
Avoid all treated surfaces until dry. Once most materials have dried, they pose little risk and you may proceed as you normally would with your daily life.
Your technician will discuss any necessary safety precautions with you at the time of service.
I HAVE PETS, ARE YOUR TREATMENTS PET-FRIENDLY?
Viking’s certified technicians care about you, your family, and your pets. Please inform your service technician you have pets and s/he will take the necessary precautions.
Our programs are designed around people with pets and children in mind. Our products are carefully selected to minimize any effect on your family, pets or the environment.
Viking Pest also offers an Organic Pest control program that offers a range of non-pesticide treatment options.
Should you have any questions, feel free to reach out to Viking. We are always ready to answer your questions!
HOW LONG DO I HAVE TO STAY AWAY FROM MY PREMISES AFTER TREATMENT?
Most treatments do not require you to leave your home, though we do recommend you avoid contact with treated areas until dry (approximately one hour).
If instructions differ for the service being rendered, you will be notified prior to treatment.
For bed bug treatments we recommend 4 hours.
DO YOUR MATERIALS HAVE A STRONG ODOR?
Most of our materials have very low or no odor.
Some roach and bed bug treatments or power sprays may have an odor. These services will usually involve reentry time.
HOW LONG DOES IT TAKE THE TREATMENT TO WORK?
Most treatments will be effective within 10-14 days.
Some, like direct treatment of a hornet’s nest, will be effective in days.
Others, like the treatments for some ant species, can take around 2 weeks. If you see an increase in pests after treatment, that’s a good sign the service is working.
I NOTICED MORE BUGS THAN USUAL AFTER TREATMENT, WHY IS THAT?
It is common for insect activity to increase after successfully treating pest harborage locations because many of our products have a “flushing” effect design to eliminate the entire concern, not just what is being seen.
I AM SEEING ANTS IN BETWEEN MY SERVICE VISITS; WHAT CAN I DO IN THE MEANTIME?
Use a napkin or paper towel to kill the ants.
Once removed from the location/countertop/window, utilize an appropriate cleaning solution to clean away the trail to try and remove the pheromones the ants were trailing upon.
Do NOT use any type of pesticide product as it may cause budding in some ant species which would make the issue worse or it may contaminate baits or non-repellant products we may have applied.
WHAT HAPPENS IF IT RAINS AFTER MY SERVICE?
Our exterior treatments are designed to hold up in adverse weather conditions. Once a liquid treatment has dried, rainfall will not wash it away. The average dying time for our treatments is 2 hours.
DO YOU OFFER SERVICES FOR COMMERCIAL PROPERTIES?
Yes, Viking Pest offers a wide variety of services for commercial properties.
DO YOU PROVIDE SERVICES TO MOBILE HOMES?
Yes, Viking Pest provides pest control services to mobile homes, detached homes, row homes, apartments, condos, and more.
I HAVE TWO HOMES; DO YOU HAVE MULTIPLE LOCATIONS?
Yes, Viking Pest has multiple locations throughout New Jersey, Pennsylvania, Maryland, and Delaware. Viking has local pest control professionals servicing each area.
I JUST BOUGHT A NEW HOME, SHOULD I GET A PROFESSIONAL INSPECTION?
Purchasing a new home is a large investment. Every new homeowner should have their home professionally inspected for termites by a pest management expert.
The professionals at Viking Pest will carefully inspect for prior or current damage and provide you with a termite prevention or control treatment option to protect the structure of your home.
No, we do not have any products labeled for use on chipmunks.
DO YOU OFFER A SERVICE GUARANTEE?
Yes, Viking Pest does offer unlimited service requests. During your contracted service agreement, our team will re-treat if necessary, to get rid of unwanted invaders. Some limitations apply. – Yes, Viking offers a service warranty for the entire length of an active service agreement.
ARE BOTH THE INTERIOR AND EXTERIOR OF MY HOME COVERED?
Viking Pest Home Protection Plan services include both interior and exterior coverage of the home. Interior services should be scheduled ahead of time with a Viking representative.
DO YOU PROVIDE SAME-DAY SERVICES?
We can respond to emergency situations, typically within 24 hours. However, scheduling non-emergency calls is on a first-come, first-serve basis.
IF I PURCHASE YOUR HOME PROTECTION PLAN, HOW OFTEN DO I RECEIVE TREATMENTS?
Most Viking Home Protection Plans provide a Pest Shield to protect your home with seasonally timed visits (5 seasonally timed visits with a SMART Premier Home Protection Plan or 2 seasonally timed visits with a SMART Home or Convenience Home Protection Plan. For more information on the plans, you may call us at 800-618-2847
All plans include unlimited additional requests for covered pests. If you notice any pest activity in-between your scheduled preventative treatments, you can call Viking for unlimited service requests, meaning Viking will treat your home as necessary throughout the year.
ARE THERE ANY NOTIFICATIONS BEFORE SERVICES ARE PERFORMED?
Viking Pest’s Home Protection Plan is designed around our customers’ busy lives. As a result, all residential customers will receive a text message 1 week before their service AND another the day before.
And COMING SOON, customers will receive one annual email detailing their projected service schedule and service expectations.
For exterior treatments, you do not need to be home. However, if you like to be home or need to reschedule the service, please call 800-618-2847.
CAN MORE THAN ONE SERVICE BE PERFORMED DURING THE SAME APPOINTMENT TIME?
Depending on what the services are, this may or may not be possible. Sometimes, services do require specialized equipment and licensing that may require us to separate services.
AM I ABLE TO REQUEST A SPECIFIC TECHNICIAN FOR MY APPOINTMENTS?
Yes, though scheduling availability may be affected.
HOW LONG DO SERVICES TAKE?
The length of service varies depending on the pests being targeted and the size of the treatment area.
CAN THE TECHNICIANS PERFORM SERVICES WHEN I AM NOT HOME?
Yes, Viking’s Home Protection Plans provide a Pest Shield to protect your home with seasonally timed visits that are designed to protect your home from pests without the inconvenience of coordinating a time to be home for service.
If you are not going to be home during treatment, we ask to make sure all gates are unlocked around your property, so our technicians are able to access all exterior parts of your property to properly perform your treatment.
Unlimited additional services for covered pests provide the assurance that an interior or exterior service can be scheduled anytime you need.
WHY DO TECHNICIANS ONLY TREAT THE EXTERIOR AND NOT THE INTERIOR FOR MY THREE SCHEDULED APPOINTMENTS?
Most pest concerns emanate from the outside. We proactively treat the exterior of your home to prevent pest entry.
If you are encountering pest concerns inside or would like the interior of your home inspected, we would like to encourage you to schedule a visit at no additional charge.
WHAT IS THE TIME FRAME FOR CANCELING OR RESCHEDULING SERVICE?
Services may be canceled up to 48 hours prior to the scheduled treatment date.
Services may be rescheduled up to 24 hours prior to the scheduled treatment date unless in the event of an unforeseen circumstance.
WHAT METHODS OF PAYMENT CAN BE USED?
Viking Pest accepts checks (they must be mailed in), money orders, credit cards, and ACH payments. Credit card and ACH payments may be processed over the phone or through the Customer Connect portal.
HOW OFTEN DOES PAYMENT OCCUR?
Payment schedules differed between each plan, please refer to your contract for more details on your specific plans.
For more information, you may call Viking at 800-618-2847 and ask a Customer Care Center Representative to advise you of your payment plan.
WHY DO I PAY FOR MONTHLY INVOICES OR QUARTERLY PAYMENTS, IF I ONLY HAVE THREE APPOINTMENTS PER YEAR?
Payments for our pest control plans are evenly charged on a monthly basis to alleviate the pressures of one upfront cost and to assist with monthly budgeting for our customers. Your pest control plan can be paid in full at the beginning of your yearly service agreement if you do not wish to receive monthly payments.
Most maintenance plans include FREE unlimited service visits for pests covered under your plan should you require additional treatments. If you are noticing pest activity between service visits, give us a call to schedule your free treatment.
AM I ABLE TO PRE-PAY FOR SERVICES?
Services may be pre-paid by contacting a Viking representative at 800-618-2847. Pre-payments cannot be performed through the Customer Connect portal.
WHY AM I REQUIRED TO CONFIRM MY NAME, ADDRESS, EMAIL, AND PHONE TO LOOK UP MY ACCOUNT EVEN AFTER I GIVE MY ACCOUNT NUMBER?
With Viking having access to customers’ Personal Identifiable Information (PII), Viking has always and will always be vigilant in confirming customers’ information to ensure we are only speaking to account owners. This process is similar to calling a bank or utility company; as well all want to make sure we are speaking to an authorized person.
For reference, Viking Customer Service Reps are required to confirm the following when a customer calls in:
1. First and Last Name 2. Address on File 3. Telephone Number on File 4. Email Address
Additionally, by verifying the information above, we ensure we have the most updated information for customer communication including service notifications, service reports, and access to Viking’s customer portal.
HOW DO I SET UP MY CUSTOMER CONNECT PORTAL ACCOUNT?
To activate your Customer Connect Portal Account, please visit this page with step-by-step instructions with photos. https://www.vikingpest.com/customer-connect-portal/ Or, you may call Viking at888-395-1008 and ask a Customer Care Center Representative to please invite you to the customer portal.
HOW DO YOU ACCESS THE CUSTOMER CONNECT PORTAL AND WHAT RECOURSES DOES IT PROVIDE?
The Customer Connect portal may be accessed by visiting this link: https://vikingpest.pestconnect.com/login. The Customer Connect portal provides information regarding your account including service history, billing history, documents, material usage history, and the ability to ask questions, request services, or make payments.
I FORGOT MY USERNAME OR PASSWORD TO THE CUSTOMER PORTAL
A customer’s username for the Customer Connect Portal is an email address. If you are unsure about the email address used, please contact a representative at 800-618-2847.
Customers may reset their password by clicking the “forgot password” option on the portal’s main login screen.
I MOVED AND WOULD LIKE TO CHANGE MY ADDRESS ON THE CUSTOMER CONNECT PORTAL BUT AM NOT ABLE TO. WHAT SHOULD I DO?
If you have moved, please contact a Viking representative at 800-618-2847.
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You don’t need us to tell you how damaging and disruptive pests, like rodents, cockroaches, and flies can be to your restaurant, food store, or commercial foodservice. Not only are they a significant health and safety hazard, but they also present a tremendous risk to the satisfaction of your customers and staff. Imagine the disgust a diner at your restaurant would feel at the sight of a cockroach scurrying across the floor. It would be enough to turn even the most loyal patron away from your restaurant and send them straight to Yelp or other social platforms to leave a negative review.
Though pests like the spotlight, we strive to stay out of it. Your Viking Pest Control extermination expert will be in and out before you (or your customers) notice and will leave everything as it was, minus the pests. The Viking Pest Control goal is to effectively and efficiently provide your business with the pest control services needed without disrupting your day to day operations. Our team of local extermination experts are familiar with the local area and are able to provide the best in pest management for you and your team.
