There is nothing quite as disgusting as seeing the first sign of a potential rodent infestation. Whether you have actually seen a rat or a mouse in your home, or have simply noticed droppings that indicate they are present, you probably have some idea how quickly an isolated rodent sighting can turn into a serious rodent problem.
Why are rodents considered such significant pests?
After all, they are tiny and, at least in small numbers, do not really represent a direct danger to you. However, rats and mice have a well-earned reputation as dirty vermin, because wild rats and mice carry a number of diseases. Rodents were responsible for carrying the fleas that transmitted the Black Death to humans, literally wiping out 30% to 60% of Europe’s population. Though we think of the Black Death as a medieval problem, the reality is that rodents still carry the bubonic plague, and that a few cases of it have been reported each year in the American southwest. If that were not enough, the plague is only one of the diseases that rodents can transmit. They also carry salmonella, tapeworms, Lyme disease, and hanta virus. In addition, they can aggravate asthma and allergies. These little animals can literally make you sick.
They can also cause a tremendous amount of property damage. Rats and mice will use your home and your belongings for bedding. The damage resulting can be as insignificant as some ruined clothing or as significant as a house-fire caused by rodents chewing through wiring in your walls.
DIY Rodent extermination tips
Many people initially want to tackle rodent infestations themselves. There are a number of DIY rodent extermination tips we tell all of our clients to take, such as sealing up any openings larger than ¼ to prevent access, keeping food (including pet food) sealed, and eliminating leaks that could be water sources. However, if you have spotted a rodent, we suggest calling in the professionals. Rodents have no natural predators in your home and they can quickly multiply.
Whether you need a rodent exterminator or a professional to help rodent-proof your home, Viking Pest is here to help!
Why Viking Pest Control is Better Than Your Typical Exterminator
You have a number of choices for exterminator in the New Jersey area, and, while we know that we are the best, many of those companies are also highly recommended by their customers and can help you tackle your pest control problems. Why, then, should you choose Viking Pest Control for your pest control needs? Because we are not your average exterminator.
We have been in business and satisfying customers for over 30 years.
We provide comprehensive pest control solutions for a wide range of pests, including: termites, carpenter ants, rodents, birds, roaches, stink bugs, ants, and other insects.
We work in both commercial and residential properties.
We offer regular services throughout the year to help prevent pest problems before they start.
We offer a whole-home approach, which treats pest problems in your home and in your yard.
We are qualified to handle wood destroying insect inspections for real estate transactions.
We focus on prevention, including pest exclusion techniques.
We use Integrated Pest Management (IPM), which focuses on prevention, reducing the need for pesticides, and improving health and safety.
We have an on-staff entomologist.
Our staff is highly trained, which enables them to correctly identify the problem, so that we can treat it right the first time.
We are QualityPro Certified.
Our staff is friendly and knowledgeable and will happily explain what they are doing and why they are doing it.
We offer free information and tips for DIY pest control, to help our customers avoid infestations.
At Viking Pest Control, we are constantly focusing on best practices to enhance our customer service.
Why Do I Have Odorous House Ants?
Odorous house ants are an annoying pest, which you can differentiate from other types of ants because the rotten coconut scent they emit when they are crushed. They are between 2.4mm and 3.25mm long, with a black or brown one-node body, and 12 segmented antennae, but their distinct odor is the easiest way to identify them. Like other ants, they are attracted to food and water sources in the home. Because their preferred food is sweets, they often go inside when their natural sources of food is threatened. Rainy weather and the autumn leaf fall are two events that threaten their food supply and can drive odorous house ants inside. They can forage around-the-clock, which, fortunately, can make them easier to spot than other types of pests. They may also nest in your home; they like to make their homes in wall voids, such as the areas around pipes or heaters. They can also nest outside in soil.
How To Eliminate The Ants
Once you identify that you have an odorous ant problem, you will want to eliminate them. They leave a pheromone trail for other ants, which leads from the nesting site to food sources. These trails mean that a minor ant problem is likely to rapidly increase. However, if you can locate and identify these trails, they also give you a clue on how to eliminate the ants. Baiting is an effective way to control odorous house ants, and you want to bait on the trails after eliminating other food sources. Different baits work in different ways, so for DIY odorous house ant control you want to choose a combination of sugar-based and protein-based baits. You also want to make sure and use slow-acting baits, so you can exterminate the queen. Of course, if you want a professional to handle your odorous house ant problem, you can call Viking Pest to schedule an appointment.
What Do Bedbugs Look Like?
Bedbugs are one of the most difficult pests to eradicate, and part of that is because people can have a difficult time identifying them. They are small and they often to do not emerge until they have a sleeping food source, which means that you can be somewhere with a serious bedbug problem and never actually see one.
About Nymphs
Bed bugs are small, with flat, oval-shaped bodies. Newly hatched bedbugs, known as nymphs, are about the size of a pinhead. They are lightly colored, usually white or tan, until they feed. Adults are slightly bigger, about the same size and shape as an apple seed, and are brown in color, but they take on a reddish tinge after they eat. Even fully grown, bedbugs remain small, usually 5mm or under in length. They are wingless, though adults have a wing pads. While they are small, it is a misconception that they are microscopic. They can be seen with the naked eye, and, while you probably will not spot them in bedding, you may see them in their hiding spots.
Signs Of A Bedbug Infestation
Since they are difficult to spot, you may want to look for other signs of a bedbug infestation. As they grow, they shed their skins, so you may want to look for discarded skins. Like other pests, you can sometimes identify them by their waste; which looks like black or brown stains or mounds. Bedbug bites look like red welts, so if you find red welts on your skin with no explanation for them, it may be a sign of a bedbug infestation. If you have bedbugs in your home, they will bite; they feed exclusively on blood.
Do you suspect a bedbug problem? If so, you need to call in professional help, as they are very difficult to eradicate and multiply extremely quickly.
Mice in June
Think mice are just a winter problem? Think again. You turn on your air conditioner on one of the hottest days of the year, but nothing works. The HVAC company shows up, removes the access panel to check the circuitry and a mouse decided to make your A/C unit a nesting site. Damage from the nesting material and to the wires causes a nightmare for you and a rather large expense. Suddenly, a minor rodent problem has turned into a major household problem.
Damage & Diseases Caused by Mice
Even if they have not made it into your house, mice and rats can cause serious problems for you and your family. In addition to property damage, rodents carry a significant risk of disease. They urinate and defecate more than any other type of animal- up to 100 times per day, and they eat the droppings of other rodents. Since they can carry diseases and other pests, like salmonella, bubonic plague, tapeworms, Lyme disease, and hanta virus, their waste everywhere, even in outdoor areas, poses a health threat to your family.
Rodents Production
Another problem with mice and rats is that if you see one, there are probably more. Rodents reproduce at astronomical rates. Female mice reach sexual maturity between 6 and 8 weeks, can have a litter every month, and can have 3 to 16 young per litter. Female rats can reach maturity between 4 to 5 weeks old, can have a litter every month, and have 2 to 33 young per litter. With numbers like these, it is easy to see how a small rodent problem can easily become an infestation.
A lot of people think mice and rats are fall and winter problems but they can be found outdoors years around. Call Viking Pest to schedule an appointment at (800) 618-BUGS or click the link below.
DIY Ways to Keep Mosquitoes Out of Your Yard
Mosquitoes are probably the most notorious summertime pest. Their bites are not only itchy and inconvenient, but can also transmit a large number of diseases. Malaria, Chikungunya, heartworm for dogs, dengue, yellow fever, multiple types of encephalitis, West Nile Virus, and Zika are all transmitted by mosquitoes. In fact, some people suggest that mosquitoes have been responsible for more human deaths than any other animal! Therefore, controlling mosquitoes in your yard is not just about convenience, but can actually a health issue. Here are some easy DIY steps you can take to help keep mosquitoes out of your yard:
Get rid of standing water. Mosquitoes breed in stagnant water, so they are attracted to it. Check your yard for anything that could hold water after a rainstorm and remove it, and take steps to remedy any low spots that result in standing water after a storm.
Use plants in your landscape that are known to deter mosquitoes, such as citronella.
Use an effective mosquito repellent when you are outside. Effective repellants include: DEET, picaridin, IR3535, lemon oil, or eucalyptus oil.
Use a backyard pretreating spray, the day before you host any large outdoor event.
Use pet-safe mosquito-repelling pellets.
Wear long sleeves, pants, and cover your feet when you go outside to keep mosquitos from having places to eat.
Dine indoors; mosquitos are attracted to people and to the food you are eating.
Use netting or screens to create bug-free outdoor areas, especially any areas where guests will be eating.
Use citronella, geraniol, or other repellant candles, lanterns, or torches to keep away mosquitos.
Of course, the best way to keep mosquitoes out of your yard is to use a professional pest control company to handle your mosquito problem.
Benefits of Using a Professional for Bedbug Treatment
Bedbugs are hard to exterminate. Furthermore, if you fail to exterminate even a small portion of them, their relatively long life spans combined with their ability to rapidly procreate mean that a small bedbug problem can escalate into a huge issue. Therefore, whatever method you choose to tackle your bedbug problem, you want to make sure it is absolutely effective. That is why many people choose professional bedbug treatment programs. Some of the benefits of using a professional for bedbug treatment include:
Proper identification of your pest problem.
Because bedbugs are small, you can have a bedbug problem without ever seeing any bugs. However, the red welts that are a tale-tell sign of bedbug infestation can also accompany other bug infestations. A professional can ensure that bedbugs really are your problem.
Professionals use fewer pesticides.
If you are using a DIY approach, in order to be effective you will probably end up applying more pesticides than you actually need. Even if you use pesticides that are safe around kids and pets, you still want to make efforts to limit your family’s exposure to them.
Common bug sprays.
Bedbugs are often immune to common bug sprays. If you tackle them using only sprays, then you leave only immune bugs behind, which can create a bigger problem than you initially had.
Heat treatment.
Professionals have the equipment for using heat or steam treatments to exterminate bedbugs. This is the most effective bedbug treatment method, and heat treatments can reach the cracks and crevices where bedbugs hide, while many other treatment methods cannot.
Bedbugs can hibernate without food for extended periods of time, so using a professional helps reassure you that you have actually gotten rid of them.
Professional services are usually guaranteed, which is beneficial when fighting a persistent pest like bedbugs.
Preventive Tips For Mosquito Bites
Is there anything as annoying as a mosquito buzzing around you? Of course there is; a swarm of mosquitos buzzing around you. Summer is coming and it is time to think about mosquito control solutions. Why is mosquito control so important? Though most of us tend to think of mosquitos as a nuisance and their bites as itchy and annoying, the reality is that no other animal has been as responsible for as many human deaths. In Pennsylvania, mosquitos carry West Nile virus, which can infect humans, and two diseases that can be deadly to horses and dogs.
Prevent Mosquito Bites
To prevent mosquito bites, Viking Pest suggests you take a three-pronged approach to stop mosquitos.
The first step is eliminating stagnant water; which mosquitos require to breed. Standing water can collect in old pots, buckets, and cans, wading pools, birdbaths, wheel barrows, old tires, tarps or covers, and even rain gutters.
The second step is reducing the individual risk of mosquito bites. Mosquitos are more active at twilight, after dark, and at dusk. Therefore, people should limit outdoor exposure during those times, and, if they are indoors, they should make sure that doors and windows should fit tightly and that windows have fully functioning screens. People who go outdoors during that times should limit as much skin exposure as possible by wearing long sleeves and full-length pants. Using a DEET-based mosquito repellant can also help keep mosquitos away.
Insecticides - Control Mosquito Population
Finally, you can use insecticides to control mosquito populations, but because mosquitos can fly long-distances you may find DIY mosquito control insecticides to be of limited utility. Professional products do more than exterminate mosquitos and target larvae; they can also mask the carbon dioxide that humans emit, which is what attracts mosquitos in the first place. To find out how Viking Pest can help eliminate mosquitos from your yard, contact them today.
What threats can Rodents pose to homes?
If you are looking for an exterminator for rodents in the New Jersey area, you might be in a bit of a panic. Few household pets are as unnerving as mice, rats, or other rodents. Big enough to be frightening, small enough to scurry away and hide, and alarming prolific; it’s no wonder that homeowners often panic at the first sign of a rodent. Before you feel silly, keep in mind that rodents carry over 50 diseases, including bubonic plague, salmonella, tapeworms, Lyme disease, and hanta virus. Rodents can also aggravate asthma and allergies.
Why are rodents such a problem in a home?
After all, rodents exist in the wild but you do not see infestations of them in the wild. That is because rodent populations are controlled by predators, weather, and scarcity. In a home, there are no predators (except for housecats!), food and water are abundant, and rodents can thrive in room temperatures. A female mouse can have a litter every month, with 3 to 16 young per litter. A female rat can have a litter every month, with 2 to 33 young per litter. Mice reach sexual maturity between 6 and 8 weeks old, while rats reach sexual maturity around 4 to 5 weeks old. As these numbers suggest, an unchecked rodent infestation can rapidly become a serious problem!
Stop Rodents in Your Home
There are a number of steps you can take to reduce your chances of rodent infestation. Seal any opening larger than ¼ inch to prevent access, by using caulk to seal holes, weather-stripping around all doors and windows, and screening windows and vents. Keep food sealed, including pet food, and fix any leaks to eliminate potential water sources. Then, keep an eye out for rodents; you may see signs like droppings or chewed up material before you see any rodents, themselves. Contact an exterminator as soon as you see signs of rodents to keep a small problem from becoming a major infestation.
Tips for identifying carpenter ants
The first step to carpenter ant control is finding the colony. Carpenter ants, often confused with termites, are a significant problem in Maryland, but many people do not recognize the initial signs and symptoms of an infestation. If you have noticed wood shavings around your trees or in your house, you may have a carpenter ant infestation. Pests that can destroy indoor or outdoor wood, carpenter ants, unlike termites, a pest that also destroys wood, do not actually eat the wood they destroy. Instead, they nest in the wood. Instead, the do their damage as part of their nesting behaviors.
Get A Carpenter Ant Infestation Treated Right Away
If you do get a carpenter ant infestation and do not have it treated, you can be in for a long-term problem because carpenter ant queens can live up to 25 years. Like termites, carpenter ants may swarm, but if you see a swarm it is probably a sign of an underlying long-term problem, because swarms generally happen after a colony matures and the flying ants prepare to fly away and form new colonies. There is virtually no limit to the number of satellite colonies that can form from a parent colony if the conditions are right.
While the initial damage from carpenter ants might not seem significant, they can do extreme damage over an extended period of time. Furthermore, incomplete efforts to end an infestation can result in the colony rebounding and establishing additional satellite colonies.
Contact Viking Pest Control
Viking Pest can treat an infestation by removing nests and using pesticides to exterminate them. However, to prevent reinfestation, you have to remove the wet or decaying wood that provided the nesting material. In addition to killing the nest, Viking Pest can help identify areas where carpenter ants reinfestations could occur, letting you know how to reduce or eliminate that risk.
HOW DO I PREPARE FOR MY FIRST PEST CONTROL SERVICE VISITS? (INTERIOR)
Common preparations include; cleaning the area to be treated, removing clutter, picking up pet food, and putting away open food.
All children’s toys and personal items should be picked up from the floor and moved outside of the treatment area.
It is recommended that all windows be closed prior to arrival.
People and pets must be out of treatment areas until the products have dried after the treatment. Some treatments may require additional, more specific, preparations. These will be communicated with you in advance of your service.
WILL TREATMENT AFFECT MY GARDEN?
If you have a garden, merely advise the technician of the location of any edible plants when they arrive. They will avoid treating near the garden.
Many of our materials may be safe when applied up to the dripline of the plants (the area the plant would drip on when wet). We will however implement a larger buffer than is required to further help protect your safety.
I HAVE A FISHPOND; CAN THE TREATMENTS NEGATIVELY AFFECT THE POND OR FISH?
Our technicians are careful to avoid sensitive areas, such as ponds, during treatments.
I HAVE A POOL; CAN THE TREATMENTS NEGATIVELY AFFECT THE POOL?
It will not affect your pool. Viking has carefully selected only the best materials with our primary concern being the safety of your family, pets as well as the environment. These materials are then carefully applied by our highly trained pest management professionals in a manner that all but eliminates contact with non-target treatment sites like pools and other sensitive environments.
WHAT SAFETY PROCEDURES MUST I FOLLOW AFTER TREATMENT?
Always consult your service report for product-specific precautionary requirements; these are emailed to you upon completion of the treatment.
Avoid all treated surfaces until dry. Once most materials have dried, they pose little risk and you may proceed as you normally would with your daily life.
Your technician will discuss any necessary safety precautions with you at the time of service.
I HAVE PETS, ARE YOUR TREATMENTS PET-FRIENDLY?
Viking’s certified technicians care about you, your family, and your pets. Please inform your service technician you have pets and s/he will take the necessary precautions.
Our programs are designed around people with pets and children in mind. Our products are carefully selected to minimize any effect on your family, pets or the environment.
Viking Pest also offers an Organic Pest control program that offers a range of non-pesticide treatment options.
Should you have any questions, feel free to reach out to Viking. We are always ready to answer your questions!
HOW LONG DO I HAVE TO STAY AWAY FROM MY PREMISES AFTER TREATMENT?
Most treatments do not require you to leave your home, though we do recommend you avoid contact with treated areas until dry (approximately one hour).
If instructions differ for the service being rendered, you will be notified prior to treatment.
For bed bug treatments we recommend 4 hours.
DO YOUR MATERIALS HAVE A STRONG ODOR?
Most of our materials have very low or no odor.
Some roach and bed bug treatments or power sprays may have an odor. These services will usually involve reentry time.
HOW LONG DOES IT TAKE THE TREATMENT TO WORK?
Most treatments will be effective within 10-14 days.
Some, like direct treatment of a hornet’s nest, will be effective in days.
Others, like the treatments for some ant species, can take around 2 weeks. If you see an increase in pests after treatment, that’s a good sign the service is working.
I NOTICED MORE BUGS THAN USUAL AFTER TREATMENT, WHY IS THAT?
It is common for insect activity to increase after successfully treating pest harborage locations because many of our products have a “flushing” effect design to eliminate the entire concern, not just what is being seen.
I AM SEEING ANTS IN BETWEEN MY SERVICE VISITS; WHAT CAN I DO IN THE MEANTIME?
Use a napkin or paper towel to kill the ants.
Once removed from the location/countertop/window, utilize an appropriate cleaning solution to clean away the trail to try and remove the pheromones the ants were trailing upon.
Do NOT use any type of pesticide product as it may cause budding in some ant species which would make the issue worse or it may contaminate baits or non-repellant products we may have applied.
WHAT HAPPENS IF IT RAINS AFTER MY SERVICE?
Our exterior treatments are designed to hold up in adverse weather conditions. Once a liquid treatment has dried, rainfall will not wash it away. The average dying time for our treatments is 2 hours.
DO YOU OFFER SERVICES FOR COMMERCIAL PROPERTIES?
Yes, Viking Pest offers a wide variety of services for commercial properties.
DO YOU PROVIDE SERVICES TO MOBILE HOMES?
Yes, Viking Pest provides pest control services to mobile homes, detached homes, row homes, apartments, condos, and more.
I HAVE TWO HOMES; DO YOU HAVE MULTIPLE LOCATIONS?
Yes, Viking Pest has multiple locations throughout New Jersey, Pennsylvania, Maryland, and Delaware. Viking has local pest control professionals servicing each area.
I JUST BOUGHT A NEW HOME, SHOULD I GET A PROFESSIONAL INSPECTION?
Purchasing a new home is a large investment. Every new homeowner should have their home professionally inspected for termites by a pest management expert.
The professionals at Viking Pest will carefully inspect for prior or current damage and provide you with a termite prevention or control treatment option to protect the structure of your home.
No, we do not have any products labeled for use on chipmunks.
DO YOU OFFER A SERVICE GUARANTEE?
Yes, Viking Pest does offer unlimited service requests. During your contracted service agreement, our team will re-treat if necessary, to get rid of unwanted invaders. Some limitations apply. – Yes, Viking offers a service warranty for the entire length of an active service agreement.
ARE BOTH THE INTERIOR AND EXTERIOR OF MY HOME COVERED?
Viking Pest Home Protection Plan services include both interior and exterior coverage of the home. Interior services should be scheduled ahead of time with a Viking representative.
DO YOU PROVIDE SAME-DAY SERVICES?
We can respond to emergency situations, typically within 24 hours. However, scheduling non-emergency calls is on a first-come, first-serve basis.
IF I PURCHASE YOUR HOME PROTECTION PLAN, HOW OFTEN DO I RECEIVE TREATMENTS?
Most Viking Home Protection Plans provide a Pest Shield to protect your home with seasonally timed visits (5 seasonally timed visits with a SMART Premier Home Protection Plan or 2 seasonally timed visits with a SMART Home or Convenience Home Protection Plan. For more information on the plans, you may call us at 800-618-2847
All plans include unlimited additional requests for covered pests. If you notice any pest activity in-between your scheduled preventative treatments, you can call Viking for unlimited service requests, meaning Viking will treat your home as necessary throughout the year.
ARE THERE ANY NOTIFICATIONS BEFORE SERVICES ARE PERFORMED?
Viking Pest’s Home Protection Plan is designed around our customers’ busy lives. As a result, all residential customers will receive a text message 1 week before their service AND another the day before.
And COMING SOON, customers will receive one annual email detailing their projected service schedule and service expectations.
For exterior treatments, you do not need to be home. However, if you like to be home or need to reschedule the service, please call 800-618-2847.
CAN MORE THAN ONE SERVICE BE PERFORMED DURING THE SAME APPOINTMENT TIME?
Depending on what the services are, this may or may not be possible. Sometimes, services do require specialized equipment and licensing that may require us to separate services.
AM I ABLE TO REQUEST A SPECIFIC TECHNICIAN FOR MY APPOINTMENTS?
Yes, though scheduling availability may be affected.
HOW LONG DO SERVICES TAKE?
The length of service varies depending on the pests being targeted and the size of the treatment area.
CAN THE TECHNICIANS PERFORM SERVICES WHEN I AM NOT HOME?
Yes, Viking’s Home Protection Plans provide a Pest Shield to protect your home with seasonally timed visits that are designed to protect your home from pests without the inconvenience of coordinating a time to be home for service.
If you are not going to be home during treatment, we ask to make sure all gates are unlocked around your property, so our technicians are able to access all exterior parts of your property to properly perform your treatment.
Unlimited additional services for covered pests provide the assurance that an interior or exterior service can be scheduled anytime you need.
WHY DO TECHNICIANS ONLY TREAT THE EXTERIOR AND NOT THE INTERIOR FOR MY THREE SCHEDULED APPOINTMENTS?
Most pest concerns emanate from the outside. We proactively treat the exterior of your home to prevent pest entry.
If you are encountering pest concerns inside or would like the interior of your home inspected, we would like to encourage you to schedule a visit at no additional charge.
WHAT IS THE TIME FRAME FOR CANCELING OR RESCHEDULING SERVICE?
Services may be canceled up to 48 hours prior to the scheduled treatment date.
Services may be rescheduled up to 24 hours prior to the scheduled treatment date unless in the event of an unforeseen circumstance.
WHAT METHODS OF PAYMENT CAN BE USED?
Viking Pest accepts checks (they must be mailed in), money orders, credit cards, and ACH payments. Credit card and ACH payments may be processed over the phone or through the Customer Connect portal.
HOW OFTEN DOES PAYMENT OCCUR?
Payment schedules differed between each plan, please refer to your contract for more details on your specific plans.
For more information, you may call Viking at 800-618-2847 and ask a Customer Care Center Representative to advise you of your payment plan.
WHY DO I PAY FOR MONTHLY INVOICES OR QUARTERLY PAYMENTS, IF I ONLY HAVE THREE APPOINTMENTS PER YEAR?
Payments for our pest control plans are evenly charged on a monthly basis to alleviate the pressures of one upfront cost and to assist with monthly budgeting for our customers. Your pest control plan can be paid in full at the beginning of your yearly service agreement if you do not wish to receive monthly payments.
Most maintenance plans include FREE unlimited service visits for pests covered under your plan should you require additional treatments. If you are noticing pest activity between service visits, give us a call to schedule your free treatment.
AM I ABLE TO PRE-PAY FOR SERVICES?
Services may be pre-paid by contacting a Viking representative at 800-618-2847. Pre-payments cannot be performed through the Customer Connect portal.
WHY AM I REQUIRED TO CONFIRM MY NAME, ADDRESS, EMAIL, AND PHONE TO LOOK UP MY ACCOUNT EVEN AFTER I GIVE MY ACCOUNT NUMBER?
With Viking having access to customers’ Personal Identifiable Information (PII), Viking has always and will always be vigilant in confirming customers’ information to ensure we are only speaking to account owners. This process is similar to calling a bank or utility company; as well all want to make sure we are speaking to an authorized person.
For reference, Viking Customer Service Reps are required to confirm the following when a customer calls in:
1. First and Last Name 2. Address on File 3. Telephone Number on File 4. Email Address
Additionally, by verifying the information above, we ensure we have the most updated information for customer communication including service notifications, service reports, and access to Viking’s customer portal.
HOW DO I SET UP MY CUSTOMER CONNECT PORTAL ACCOUNT?
To activate your Customer Connect Portal Account, please visit this page with step-by-step instructions with photos. https://www.vikingpest.com/customer-connect-portal/ Or, you may call Viking at888-395-1008 and ask a Customer Care Center Representative to please invite you to the customer portal.
HOW DO YOU ACCESS THE CUSTOMER CONNECT PORTAL AND WHAT RECOURSES DOES IT PROVIDE?
The Customer Connect portal may be accessed by visiting this link: https://vikingpest.pestconnect.com/login. The Customer Connect portal provides information regarding your account including service history, billing history, documents, material usage history, and the ability to ask questions, request services, or make payments.
I FORGOT MY USERNAME OR PASSWORD TO THE CUSTOMER PORTAL
A customer’s username for the Customer Connect Portal is an email address. If you are unsure about the email address used, please contact a representative at 800-618-2847.
Customers may reset their password by clicking the “forgot password” option on the portal’s main login screen.
I MOVED AND WOULD LIKE TO CHANGE MY ADDRESS ON THE CUSTOMER CONNECT PORTAL BUT AM NOT ABLE TO. WHAT SHOULD I DO?
If you have moved, please contact a Viking representative at 800-618-2847.