Bees are incredible creatures, crucial for pollination and maintaining the integrity of our ecosystems. However, wild bees can establish hives in inconvenient places. When bees set up colonies in your backyard, they could become aggressive and sting you or someone you know. Because some people are seriously allergic to bee stings, it becomes critical for small business owners and homeowners to remove beehives on their property. You could be culpable for negligence if you fail to do so, either yourself or by a qualified professional. If you find a beehive on your property and want to learn how to remove it safely, read on.
Find Out Exactly Where The Hive Is
Before you take steps to remove the hive, try to find out exactly where the hive is, and whether it is accessible to you or not. Early detection is best—if you notice bees around your house in late winter orearly spring, the colony might still be small enough to prevent it from growing out of control. Some bees are clever enough to establish their hives in out of the way places, where you have trouble reaching them without actually cutting holes in your property. If the hive is fully visible, you can try some of the DIY methods. If not, call a professional pest control service immediately to minimize the damage to your home.
If you can, determine whether the bees are honeybees or not before proceeding. Beekeeping professionals are often willing to relocate honeybee hives where they can produce honey for profit. If you are certain the bees are not honeybees, the next step would be to fumigate or spray the hive. Unfortunately, this process will involve killing the bees.
Ideally, remove the hive when the bees are least active. Their rest period tends to be in the early morning or in the early evening. Wear protective gear including gloves and beekeeper veil and spray the hive. When the bees are all dead, you can safely remove the hive and clean up the area.
How to Get Rid of Bed Bugs Completely and Permanently
Bed bugs can be a nightmare. They are practically invisible, and sometimes the only way you know they;re there is after they bite you. In New Jersey, you have access to some of the best bed bug removal services that can help you get rid of bed bugs completely and permanently. Here;s what you can do.
Identify the problem.
To you identify the problem with bed bugs, you might notice the type of bite left on your skin or as tiny drops of blood on the sheets. If you have keen eyes, you might even see some eggs. However, only a qualified professional can really detect the problem and help you get rid of bed bugs completely and permanently.
Prevent the problem from getting bigger.
If you suspect bed bugs, it is best to call a specialist now for bed bug removal rather than wait. The only way to get rid of bed bugs completely and permanently is to detect them early and embark on a multifaceted treatment and intervention program. For example, Viking Pest Control in New Jersey has a team of trained canines who are uniquely able to smell the bed bugs-long before any human being could. Before our team of canine specialists comes into your home, you can do your part by eliminating old junk and clutter that might be allowing the bed bugs to flourish in your home.
Call a specialist.
Calling Viking Pest Control in New Jersey is the best way to get rid of bed bugs completely and permanently. The bed bug products sold in stores are largely ineffective and may cause you to put off a more thorough inspection. Save yourself and your family a lot of time, money and trouble by calling a specialist now and treating the problem.
How Much Does It Cost To Have A Termite Inspection?
Did you know a termite evaluation might be free for you in the state of New Jersey? That’s right. When you contact Viking Pest control, you can have your house or business evaluated for free before you make any commitments. What happens next? The cost of the treatment for termites depends on the extent of your problem and the nature of your property. Generally, the pest control company in New Jersey will come out for the initial free evaluation for termites and then assess the situation before making a clear estimate. The termite inspection process is a painless procedure that will help you keep your house pest-free.
Cost
The cost of not conducting a termite inspection in New Jersey far outweighs the price of the termite service. Remember, termites cause serious damage to homes. These creatures might look small and harmless, but in swarms they breed and eat through the wood fibers in your house, compromising the integrity of your entire home. The damage caused by termites can be tremendous and can make you lose the value of your home. You need to call a termite expert now for an inspection and you will find out how much money you will save in the long run if you take care of the problem now.
Team Of Expert
A termite inspection involves a team of experts coming to your home or business to see where the termites are breeding and also to evaluate the risk factors like too much decaying vegetation in your yard, mulch or dead wood piles, and other hazards. Then, the inspection will determine what kind of termites you have, the amount of damage that has already been done, if any, and what kind of treatment options would be best for your residence in New Jersey. It does not cost much for the termite inspection at all, but it will bring you tremendous peace of mind.
Do's and Don'ts of Pest Control
When it comes to pest control, you can't be too careful. Pest control chemical agents can be harmful, even deadly. Ideally, if you live in New Jersey, you will call a professional when your pest control needs become serious. Here are some dos and don'ts of pest control in New Jersey.
DO take the problem seriously.
If you see just one ant, you probably have nothing to worry about. However, many people leave their pest control issues until it is too late. Take the problem seriously. When you notice any kind of pest in your home or business, do something about it immediately.
DO prevent the problem or nip it in the bud.
Prevention is the best way to manage pests. Most pest prevention in New Jersey is common sense: don't leave food out, dispose of your garbage regularly in tightly sealed bins, get rid of clutter, seal any holes in your home, and eliminate all sources of standing water.
DO call an expert when you are unsure about anything.
You may have some success with home remedies but generally it is best to call a pest control expert in New Jersey because they will know exactly what the problem is, how to get at the root cause of it, and will understand the targeted solutions for the exact species of pest you have.
DON'T use pesticides carelessly.
Especially if you have children, using pesticides on your own can lead to serious problems. It is best to call an expert because many of the chemicals you can buy in a store might not be effective for pest control but they can still be harmful to you and your family.
DON'T dispose of pesticides carelessly.
Even the containers you buy in the stores need to be properly disposed of, and not simply tossed in the trash.
Spring Cleaning Advice to Keep Pests at Bay
Now that spring has finally arrived, and the weather conditions are beginning to improve along the east coast, many homeowners will be spending the next couple of weekends tackling their spring cleaning to-do lists. If you are one of these people, make sure that you address the pest hot spots around your home in between wiping down the windows and shampooing the rugs.
Here’s a handy room-by-room guide of specific things to do to keep pests at bay this spring.
Kitchen
Ants, among other common pests, are known to infest kitchen spaces because this room provides easy access to food and water sources. They often march one-by-one through the heart of the home while searching for crumbs left behind from dinner, sticky residue from liquid spills and overripe fruit sitting out on the countertop. Although you may make a concerted effort to keep the kitchen clean on a daily basis, there are still a few other projects you can do to make it less attractive to pests.
First, remove all of the items from your cabinets and pantry. Go through them and discard of stale spices and other dated items such as flour. These baking ingredients attract pantry pests, including several types of beetles, Indian meal moths and ants. Next, wipe down the inside of your cabinets and install fresh shelf paper. Then, pull out your appliances from the wall as much as possible and vacuum behind them. You might be surprised how much dust, dirt and crumbs you find! Lastly, give the kitchen counter and floor a good scrub-down. Wash them with a sponge and a squirt of dishwashing liquid mixed in a bucket of warm water.
Bathroom
Many pests like cockroaches and silverfish are attracted to moisture, so they are commonly found in bathrooms. Eliminating sources of water in the bathroom is the best way to prevent pest infestations, especially because this pest can only survive for one week without water. In addition to washing the shower curtain and liner, and cleaning out the medicine cabinet, you should check under the sink and around the tub and toilet to ensure there are no moisture issues from leaky pipes or faucets.
BasementRodents, spiders and a slew of other pests can make themselves at home in the basement. The main reason that pests often take up refuge in this underground space is because this room tends to harbor dark corners and clutter, which provides the ideal place for rodents and spiders to hide. Take some time to go through your valuables and eliminate clutter where possible. Steer clear from using cardboard boxes to store items, using plastic bins with secure lids instead. You should also be sure to seal any cracks or crevices with a silicone-based caulk that pests could use to enter your home. Remember, mice can fit through an opening the size of a dime and other small insects need only a paper-thin crack to gain entry.
Outdoor Space
Once you complete your list of tasks inside, conduct an audit of your home’s perimeter, taking stock of any damage done over the winter months. Start on the roof by repairing fascia and rotted roof shingles, as some insects are drawn to deteriorating wood. Then, clean out clogged gutters and downspouts to ensure they are properly functioning before the April showers roll in. You may also find you need to repair ripped screens, replace weather-stripping and repair loose mortar around the foundation and windows.
Pest Control Services Can Clear A Property Of Pests
Pest control - or the services of a professional exterminator like Viking Pest - are little mystery, and lots of hard work. Truly professional pest services will be able to easily and quickly identify the source of infestation within a home, gauge the approximate danger, and estimate both the time and method used as a solution.
They keep homes safe, make them a better, healthier place to live in, and drastically improve the quality of life for countless households. Take bed bugs, for example - 20% of Americans have had to deal with them or know someone who did, mostly in urban areas, as per Pest World. Pest services help keep these problems at bay, and stop the spread of possible infections or skin conditions.
The rules are different for every service, but at the heart of it, every exterminator has the same rudimentary goals in mind when tackling any pest:
Audit the Area
One of the main skills within the repertoire of an experienced exterminator is a fifth sense and third eye for the location and general state of a possible infestation. With time, an exterminator will develop a keen sense and rote knowledge of what the signs and evidence of various different pests look like, from mice and rats to weevils, ticks, silverfish and others.
As such, step one is the thoroughly investigate, utilizing both proven scientific methods and sheer experience. After finding enough evidence, an assessment is made of the damage and potential costs associated with removal and clean-up.
Every pest control assessment ends with the formulation of a plan unique to the home and circumstances of the household - together with a quote, so families know what to expect logistically and financially.
In the case of businesses, one of the most important skills an extermination service can possess is the ability to complete audits quickly and effectively, and then immediately present the best solutions. Businesses are held hostage by pests, and ignoring such a problem could lead to the end of a restaurateur, hotelier or retailer’s career.
Following Through
After it’s been established what needs to be done, a schedule and date is set for extermination to begin. The methods utilized by pest services vary and differ between the different kinds of pests existing in a home.
There is no one-size-fits-all solution - but there is always a solution. A qualitative pest control service will find it for you.
Things That You Should Not Do While Conducting Bed Bug Removal In New York
Bed bugs are very unpleasant and unwanted pests, and getting rid of them is important for a good night's sleep. There are a few common mistakes that many people commit when trying to get rid of these pests. Don't let the same mistakes happen to you. In this article, we will show a list of things that you should not do while conducting bed bug removal in New York.
Don't Use Garden Pesticides
Just because the pesticides worked on the insects in your garden doesn't mean that they'll work on bed bugs. Pesticides have different formulations depending on what pests they're supposed to exterminate, according to Bedbugger. Thus, you might just end up wasting your money on an ineffective treatment. At the same time, it may just cause the bugs to scatter, making it even harder to catch and exterminate them. Plus, it could cause you and your family members to fall ill due to the chemicals. On that note, you should also avoid using items such as gasoline, rubbing alcohol, or kerosene, as they could cause fires.
Don't Throw Away Your Furniture
You might think that you're getting rid of the problem by putting your furniture out on the curb. But you might just be making the problem worse for everybody else in your neighborhood that way. You might end up spreading the bugs to other homes, and there's no telling whether they might make their way back to your own. Instead, get the proper treatment for them so that you're sure the bugs are dead.
Don't Put Anything Under the Bed
When you store your personal belongings under the bed, you're just giving the bed bugs even more places for them to hide away from sight. This will only make it harder for you to totally exterminate all of them. So make sure to clear out everything that might be underneath your bed to make the removal process easier.
Don't Move Your Furniture From One Room to Another
As with leaving furniture on the curb, moving your furniture from room to room will only make the problem worse. You'll be unknowingly allowing the bed bugs to spread even more quickly. Before you know it, they might take over your entire house.
If you avoid the mistakes we've outlined in this article, you should be able to carry out successful bed bug removal. If you're still having trouble with them, though, then it may be time to call up some pest control experts.
Protect Your Yard with Professional Tick Controllers in Pennsylvania
Tick bites aren't just irritating; the pathogens ticks leave behind in their bites can transmit serious viruses and diseases as they enter the bloodstream, such as Lyme disease. For the safety of your family and pets, it is important to keep your property tick-free. There are some measures you can do on your own keep your property tick-free, in conjunction with professional treatments.
Do-It-Yourself (DIY) measures
There are several simple, DIY measures you can do to keep your family and pets tick-free. For example, you can trim the grass, bushes, shrubs, and plants in your yard, so ticks will be less likely to cling to them while waiting to hitch a ride on the next human or pet that brushes against them. You can also apply pesticides in your yard to effectively keep the ticks away, but this is usually best left to the professionals.
Hiring the pros
The best thing to do is to hire a professional tick control service in Pennsylvania, for these reasons:
The right chemicals
For one, pros will know what safe and appropriate chemicals and pesticides to use, ones that won't harm the rest of your garden or vegetation. Randomly picking out pesticides at the store will not be effective, and in fact, can be very unhealthy.
Prevent future infestation
In addition to creating effective spray treatments that eliminate ticks, professional pest services also know what measures to take to prevent future tick infestations. This can be quite complicated, especially when it's time to determine the appropriate tubes and placement of controllers in your yard. With the help of experts, you won't have to worry that ticks will find their way into your home again.
The best timing
A professional tick control service in Pennsylvania will know the best time to apply a pesticide in your area. The right timing matters, especially with certain types of pesticide.
Better maintenance
Pros take the extra time and effort to inspect your yard and apply spray treatments based on their keen observations. This rids your yard of ticks effectively while keeping future tick problems away.
Getting help
If you want to keep your family safe from tick bites, avoid taking on the problem yourself; get help from professionals. Professional pest controllers know the safest, fastest, and most effective methods to eliminate those tick problems from your property.
By choosing the right pest control company, you and your kids can enjoy your yard to the fullest again. For quotes or questions, don't hesitate to get in touch with us at Viking Pest Control. Contact us right away.
Approaches Used by Exterminators for Mosquito Control in New York
Cases of mosquito-borne diseases are always a concern. With the news revealed that the Zika virus had penetrated the U.S. mosquito population, the need for vigilance about mosquito control increased for property owners.
Here are some approaches used by mosquito control experts in New York to keep these potentially-dangerous, blood-sucking insects out of your yard and home.
Combination of control methods
Research has shown that the application of pesticides alone isn't enough to curb and eliminate the mosquito population. Therefore, mosquito-control experts know the necessity of implementing integrated mosquito management that blends the use of both chemical and non-chemical control methods.
Prevention is better than the cure
While there is every reason to hire mosquito control experts in New York to get rid of your mosquito problems, it is still more advantageous to proactively prevent the infestation before it gets started. That's why it's important to hire qualified, experienced extermination professionals to assess your property and eliminate any potential mosquito-breeding sites. By eliminating certain conditions that can host mosquito infestation, you have a better chance of ensuring your property is and stays mosquito-free.
Adult control methods
Furthermore, the treatment of adult mosquito populations requires the use of insecticides. Extermination experts will know what kind of insecticides are safe and appropriate to apply, with consideration to the property and surroundings and without the risk of health hazards. Overuse of insecticides can lead to increased mosquito resistance to chemical treatments, so it is far more beneficial to hire experts to handle the extermination rather than repeatedly spraying inappropriate chemicals around your property yourself; this can do more harm than good. Experts are trained in applying the proper chemicals in the specific quantities necessary to rectify the problem without unnecessary exposure.
Better understanding
Reliable, expert exterminators will also take the time to educate their clients and potential clients on causes and treatments. Oftentimes, people only consider the annoyance of itchy, swollen mosquito bites but do not realize the underlying, more serious health concerns surrounding the bites. From learning the health risks of mosquitos to preventing and treating mosquito populations on your property, securing the services of a skilled, well-informed extermination company is the way to go for peace of mind.
For more assistance from a professional exterminator, visit us at Viking Pest Control.
Buying a Home in Maryland? Hire the Best Exterminator
You’ve successfully negotiated to buy the home of your dreams and are ready to move in, but before you change addresses and begin unpacking, make sure your property and new house are in good condition when it comes to pest control. Hiring the best exterminator in Maryland will prevent you from sharing your living quarters with a nest of rodents or bats,a colony of termites, or clusters of creepy spiders.
Here are a few tips for making sure you find the best exterminator for the job:
Cover the basics
To start off, make sure the company you hire has the necessary training and is backed by years of experience. This way, you will receive a thorough assessment, accurate diagnosis, and appropriate treatment plan. Also, be sure to check that their licenses, certifications, and insurance policies are up-to-date. Make sure they are willing to discuss your concerns, explain their treatment options and expected results, and communicate effectively and promptly.
Ask about their methods
You want to make sure every penny you spend is worth it. Inquire about their methods of pest control and extermination and what treatments they intend to use in order to eliminate any infestation problems. Don’t sign the contract until you’ve talked this out with the company and received it in writing. For example, if you hire an exterminator for problems with mice but they have policy that excludes attics, you could end up wasting your money. Be sure to ask for specific details, limitations, and treatment methods before you choose any one particular exterminator in Maryland.
Be realistic
Don’t expect the problem to go away after one visit. Some pest problems, like those involving mice, need multiple visits before the issue can be resolved and the pests thoroughly exterminated. You must be realistic about your expectations and the timeframe it will take to implement the solution based on the specific problem at hand. Don’t feel like you’re being taken in by the exterminating company if a treatment spans several visits. For your peace of mind, ask the company for a service schedule. This way, you will know what to expect and can adjust your expectations accordingly.
Interested in knowing more? Contact us at Viking Pest Control for more details.
HOW DO I PREPARE FOR MY FIRST PEST CONTROL SERVICE VISITS? (INTERIOR)
Common preparations include; cleaning the area to be treated, removing clutter, picking up pet food, and putting away open food.
All children’s toys and personal items should be picked up from the floor and moved outside of the treatment area.
It is recommended that all windows be closed prior to arrival.
People and pets must be out of treatment areas until the products have dried after the treatment. Some treatments may require additional, more specific, preparations. These will be communicated with you in advance of your service.
WILL TREATMENT AFFECT MY GARDEN?
If you have a garden, merely advise the technician of the location of any edible plants when they arrive. They will avoid treating near the garden.
Many of our materials may be safe when applied up to the dripline of the plants (the area the plant would drip on when wet). We will however implement a larger buffer than is required to further help protect your safety.
I HAVE A FISHPOND; CAN THE TREATMENTS NEGATIVELY AFFECT THE POND OR FISH?
Our technicians are careful to avoid sensitive areas, such as ponds, during treatments.
I HAVE A POOL; CAN THE TREATMENTS NEGATIVELY AFFECT THE POOL?
It will not affect your pool. Viking has carefully selected only the best materials with our primary concern being the safety of your family, pets as well as the environment. These materials are then carefully applied by our highly trained pest management professionals in a manner that all but eliminates contact with non-target treatment sites like pools and other sensitive environments.
WHAT SAFETY PROCEDURES MUST I FOLLOW AFTER TREATMENT?
Always consult your service report for product-specific precautionary requirements; these are emailed to you upon completion of the treatment.
Avoid all treated surfaces until dry. Once most materials have dried, they pose little risk and you may proceed as you normally would with your daily life.
Your technician will discuss any necessary safety precautions with you at the time of service.
I HAVE PETS, ARE YOUR TREATMENTS PET-FRIENDLY?
Viking’s certified technicians care about you, your family, and your pets. Please inform your service technician you have pets and s/he will take the necessary precautions.
Our programs are designed around people with pets and children in mind. Our products are carefully selected to minimize any effect on your family, pets or the environment.
Viking Pest also offers an Organic Pest control program that offers a range of non-pesticide treatment options.
Should you have any questions, feel free to reach out to Viking. We are always ready to answer your questions!
HOW LONG DO I HAVE TO STAY AWAY FROM MY PREMISES AFTER TREATMENT?
Most treatments do not require you to leave your home, though we do recommend you avoid contact with treated areas until dry (approximately one hour).
If instructions differ for the service being rendered, you will be notified prior to treatment.
For bed bug treatments we recommend 4 hours.
DO YOUR MATERIALS HAVE A STRONG ODOR?
Most of our materials have very low or no odor.
Some roach and bed bug treatments or power sprays may have an odor. These services will usually involve reentry time.
HOW LONG DOES IT TAKE THE TREATMENT TO WORK?
Most treatments will be effective within 10-14 days.
Some, like direct treatment of a hornet’s nest, will be effective in days.
Others, like the treatments for some ant species, can take around 2 weeks. If you see an increase in pests after treatment, that’s a good sign the service is working.
I NOTICED MORE BUGS THAN USUAL AFTER TREATMENT, WHY IS THAT?
It is common for insect activity to increase after successfully treating pest harborage locations because many of our products have a “flushing” effect design to eliminate the entire concern, not just what is being seen.
I AM SEEING ANTS IN BETWEEN MY SERVICE VISITS; WHAT CAN I DO IN THE MEANTIME?
Use a napkin or paper towel to kill the ants.
Once removed from the location/countertop/window, utilize an appropriate cleaning solution to clean away the trail to try and remove the pheromones the ants were trailing upon.
Do NOT use any type of pesticide product as it may cause budding in some ant species which would make the issue worse or it may contaminate baits or non-repellant products we may have applied.
WHAT HAPPENS IF IT RAINS AFTER MY SERVICE?
Our exterior treatments are designed to hold up in adverse weather conditions. Once a liquid treatment has dried, rainfall will not wash it away. The average dying time for our treatments is 2 hours.
DO YOU OFFER SERVICES FOR COMMERCIAL PROPERTIES?
Yes, Viking Pest offers a wide variety of services for commercial properties.
DO YOU PROVIDE SERVICES TO MOBILE HOMES?
Yes, Viking Pest provides pest control services to mobile homes, detached homes, row homes, apartments, condos, and more.
I HAVE TWO HOMES; DO YOU HAVE MULTIPLE LOCATIONS?
Yes, Viking Pest has multiple locations throughout New Jersey, Pennsylvania, Maryland, and Delaware. Viking has local pest control professionals servicing each area.
I JUST BOUGHT A NEW HOME, SHOULD I GET A PROFESSIONAL INSPECTION?
Purchasing a new home is a large investment. Every new homeowner should have their home professionally inspected for termites by a pest management expert.
The professionals at Viking Pest will carefully inspect for prior or current damage and provide you with a termite prevention or control treatment option to protect the structure of your home.
No, we do not have any products labeled for use on chipmunks.
DO YOU OFFER A SERVICE GUARANTEE?
Yes, Viking Pest does offer unlimited service requests. During your contracted service agreement, our team will re-treat if necessary, to get rid of unwanted invaders. Some limitations apply. – Yes, Viking offers a service warranty for the entire length of an active service agreement.
ARE BOTH THE INTERIOR AND EXTERIOR OF MY HOME COVERED?
Viking Pest Home Protection Plan services include both interior and exterior coverage of the home. Interior services should be scheduled ahead of time with a Viking representative.
DO YOU PROVIDE SAME-DAY SERVICES?
We can respond to emergency situations, typically within 24 hours. However, scheduling non-emergency calls is on a first-come, first-serve basis.
IF I PURCHASE YOUR HOME PROTECTION PLAN, HOW OFTEN DO I RECEIVE TREATMENTS?
Most Viking Home Protection Plans provide a Pest Shield to protect your home with seasonally timed visits (5 seasonally timed visits with a SMART Premier Home Protection Plan or 2 seasonally timed visits with a SMART Home or Convenience Home Protection Plan. For more information on the plans, you may call us at 800-618-2847
All plans include unlimited additional requests for covered pests. If you notice any pest activity in-between your scheduled preventative treatments, you can call Viking for unlimited service requests, meaning Viking will treat your home as necessary throughout the year.
ARE THERE ANY NOTIFICATIONS BEFORE SERVICES ARE PERFORMED?
Viking Pest’s Home Protection Plan is designed around our customers’ busy lives. As a result, all residential customers will receive a text message 1 week before their service AND another the day before.
And COMING SOON, customers will receive one annual email detailing their projected service schedule and service expectations.
For exterior treatments, you do not need to be home. However, if you like to be home or need to reschedule the service, please call 800-618-2847.
CAN MORE THAN ONE SERVICE BE PERFORMED DURING THE SAME APPOINTMENT TIME?
Depending on what the services are, this may or may not be possible. Sometimes, services do require specialized equipment and licensing that may require us to separate services.
AM I ABLE TO REQUEST A SPECIFIC TECHNICIAN FOR MY APPOINTMENTS?
Yes, though scheduling availability may be affected.
HOW LONG DO SERVICES TAKE?
The length of service varies depending on the pests being targeted and the size of the treatment area.
CAN THE TECHNICIANS PERFORM SERVICES WHEN I AM NOT HOME?
Yes, Viking’s Home Protection Plans provide a Pest Shield to protect your home with seasonally timed visits that are designed to protect your home from pests without the inconvenience of coordinating a time to be home for service.
If you are not going to be home during treatment, we ask to make sure all gates are unlocked around your property, so our technicians are able to access all exterior parts of your property to properly perform your treatment.
Unlimited additional services for covered pests provide the assurance that an interior or exterior service can be scheduled anytime you need.
WHY DO TECHNICIANS ONLY TREAT THE EXTERIOR AND NOT THE INTERIOR FOR MY THREE SCHEDULED APPOINTMENTS?
Most pest concerns emanate from the outside. We proactively treat the exterior of your home to prevent pest entry.
If you are encountering pest concerns inside or would like the interior of your home inspected, we would like to encourage you to schedule a visit at no additional charge.
WHAT IS THE TIME FRAME FOR CANCELING OR RESCHEDULING SERVICE?
Services may be canceled up to 48 hours prior to the scheduled treatment date.
Services may be rescheduled up to 24 hours prior to the scheduled treatment date unless in the event of an unforeseen circumstance.
WHAT METHODS OF PAYMENT CAN BE USED?
Viking Pest accepts checks (they must be mailed in), money orders, credit cards, and ACH payments. Credit card and ACH payments may be processed over the phone or through the Customer Connect portal.
HOW OFTEN DOES PAYMENT OCCUR?
Payment schedules differed between each plan, please refer to your contract for more details on your specific plans.
For more information, you may call Viking at 800-618-2847 and ask a Customer Care Center Representative to advise you of your payment plan.
WHY DO I PAY FOR MONTHLY INVOICES OR QUARTERLY PAYMENTS, IF I ONLY HAVE THREE APPOINTMENTS PER YEAR?
Payments for our pest control plans are evenly charged on a monthly basis to alleviate the pressures of one upfront cost and to assist with monthly budgeting for our customers. Your pest control plan can be paid in full at the beginning of your yearly service agreement if you do not wish to receive monthly payments.
Most maintenance plans include FREE unlimited service visits for pests covered under your plan should you require additional treatments. If you are noticing pest activity between service visits, give us a call to schedule your free treatment.
AM I ABLE TO PRE-PAY FOR SERVICES?
Services may be pre-paid by contacting a Viking representative at 800-618-2847. Pre-payments cannot be performed through the Customer Connect portal.
WHY AM I REQUIRED TO CONFIRM MY NAME, ADDRESS, EMAIL, AND PHONE TO LOOK UP MY ACCOUNT EVEN AFTER I GIVE MY ACCOUNT NUMBER?
With Viking having access to customers’ Personal Identifiable Information (PII), Viking has always and will always be vigilant in confirming customers’ information to ensure we are only speaking to account owners. This process is similar to calling a bank or utility company; as well all want to make sure we are speaking to an authorized person.
For reference, Viking Customer Service Reps are required to confirm the following when a customer calls in:
1. First and Last Name 2. Address on File 3. Telephone Number on File 4. Email Address
Additionally, by verifying the information above, we ensure we have the most updated information for customer communication including service notifications, service reports, and access to Viking’s customer portal.
HOW DO I SET UP MY CUSTOMER CONNECT PORTAL ACCOUNT?
To activate your Customer Connect Portal Account, please visit this page with step-by-step instructions with photos. https://www.vikingpest.com/customer-connect-portal/ Or, you may call Viking at888-395-1008 and ask a Customer Care Center Representative to please invite you to the customer portal.
HOW DO YOU ACCESS THE CUSTOMER CONNECT PORTAL AND WHAT RECOURSES DOES IT PROVIDE?
The Customer Connect portal may be accessed by visiting this link: https://vikingpest.pestconnect.com/login. The Customer Connect portal provides information regarding your account including service history, billing history, documents, material usage history, and the ability to ask questions, request services, or make payments.
I FORGOT MY USERNAME OR PASSWORD TO THE CUSTOMER PORTAL
A customer’s username for the Customer Connect Portal is an email address. If you are unsure about the email address used, please contact a representative at 800-618-2847.
Customers may reset their password by clicking the “forgot password” option on the portal’s main login screen.
I MOVED AND WOULD LIKE TO CHANGE MY ADDRESS ON THE CUSTOMER CONNECT PORTAL BUT AM NOT ABLE TO. WHAT SHOULD I DO?
If you have moved, please contact a Viking representative at 800-618-2847.