Fall is a great time for Viking to visit your home, inspect and give you recommendations on how to prevent mosquitoes from breeding and setting up for next year around your home.
This just in from the Center For Disease Control (CD) Three-Quarters of U.S. Has Suitable Climate for Aedes aegypti and Aedes albopictus Mosquitoes
Aedes Aegypti & Ae. Albopictus Mosquitoes
CDC has updated the estimated range maps for Aedes aegypti and Ae. albopictus mosquitoes by using a model that predicts possible geographic ranges for these mosquitoes in the contiguous United States. The model used county-level records, historical records, and suitable climate variables to predict the likelihood (very low, low, moderate, or high) that these mosquitoes could survive and reproduce if introduced to an area during the months when mosquitoes are locally active. Maps are not meant to represent risk for spread of any specific disease. (See Johnson TL et al. “Modeling the environmental suitability for Aedes (Stegomyia) aegypti and Aedes (Stegomyia) albopictus (Dipter: Culicidae) in the contiguous United States.
Three-quarters of counties in the contiguous United States present suitable environmental conditions for at least part of the year for either Aedes aegypti or Aedes albopictus mosquitoes to survive if introduced, according to researchers at the U.S. Centers for Disease Control and Prevention. The two mosquito species can transmit viruses that cause Zika, dengue, chikungunya, and yellow fever.
https://entomologytoday.org/2017/09/21/three-quarters-of-u-s-has-suitable-climate-for-aedes-aegypti-and-aedes-albopictus-mosquitoes/
Recommendations to prevent and eliminate mosquito breeding sites
As we approach the fall consider our Yard Guard program to help you deal with mosquitoes that will start to overwinter. Our technicians will inspect your property and give you guidance and recommendations to prevent and eliminate mosquito breeding sites. We are lucky here in the Northeast U.S. that we don’t have Sabethes spp. Mosquitoes. While they are beautiful to look at, these Latin American mosquitoes pack a big punch in regards to bites and diseases. Just look at these beautiful creatures. ( Courtesy Gil Wizen at http://gilwizen.com/sabethes)
About Sabethes
“There is no other mosquito in the world that has such an elegant appearance: its body is quite large, covered with blue and green iridescent scales. The legs are exceptionally long, each bearing a wide flattened brush of hairs, like a paddle. During flight the legs are extended forward and backwards, partially curved, giving the hovering mosquito a unique “aircraft” appearance. Members of the genus are found only in northern Latin America, and the females are important vectors of several tropical diseases, such as yellow fever and dengue fever.
The function of the paddles found on the legs of males and females is poorly understood. A scientific study showed that males court and mate normally even when the paddles are removed, whereas paddle-less females are rarely approached by males. It is widely accepted among evolutionary scientists that elaborate ornaments on females take part in reversal of the sex roles, where females compete among themselves for the attention of and mating with the males. This may be a possible explanation for the extensive ornamentation on Sabethes females. Like many tropical mosquito species, Sabethes reproduce in small tree holes or bromeliads, where accumulating rainwater serves as medium for their aquatic larvae.”
How you can prevent Mosquitos
As we approach mosquito season, you might be wondering, “How can I prevent mosquitoes in my yard?”. There are many, simple do it yourself ways you can help stop mosquitoes from biting you this summer at your home. From removing stagnant water sources, adding mosquito repelling plants, to cleaning gutters, there’s a lot you can do to help make your backyard an unfriendly yard to mosquitoes!
Please see the graphic below for more info on preventing mosquitoes at home! Need more help with mosquitoes? Check out our Yard Guard service and let us protect your property!
Preventing Mosquitos at Home
Mosquito Bite and Mosquito Prevention
You can take several steps to protect yourself from mosquito bites.
Avoid and exclude mosquitoes. Limit exposure to mosquitoes by:
Avoiding outdoor activities when they're most active, dusk to dawn
Repairing any tears in the screens on your windows, doors and camping gear
Using mosquito netting over strollers and cribs or when sleeping outdoors
Use insect repellent. The most effective insect repellents in the United States include one of three active ingredients:
DEET Test after test shows DEET at 20% and higher a.i. is the most effective at repelling mosquitoes (Source Center for Disease Control)>
Icaridin (also called picaridin)
Oil of lemon eucalyptus (a plant-based compound)
These repellents temporarily repel mosquitoes and ticks. DEET may offer longer lasting protection. Whichever product you choose, read the label before you apply it. If you're using a spray repellent, apply it outdoors and away from food.
If you're also using sunscreen, put it on first, about 20 minutes before applying the repellent. Avoid products that combine sunscreen and repellent, because you'll likely need to reapply sunscreen more often than repellent. And it's better to use only as much repellent as you need.
Used according to package directions, these products are generally safe for children and adults, with a few exceptions:
Don't use DEET-containing products on infants younger than 2 months.
Don't let young children get DEET or icaridin-containing products on their hands or faces.
Don't use oil of lemon eucalyptus on children under age 3 years.
Don't apply repellent under clothing.
Don't apply repellent over sunburns, cuts, wounds or rashes.
When you go indoors, wash with soap and water to remove any remaining repellent.
Treat clothing and outdoor gear. Consult our physician before applying permethrin to children’s clothing. Permethrin is an insecticide and insect repellent used for additional protection. This product is applied to clothing and outdoor gear, not skin. Check the product label for specific application instructions. Some sporting goods stores sell clothing pretreated with permethrin.
Use protective clothing and gear. Weather permitting, wear:
Long sleeves
Socks and closed-toe shoes
Long pants, possibly tucked into the tops of your socks
Light colors
A hat that protects your ears and neck or one with mosquito netting that covers your face
Take preventive medication. Consult your physician first. If you tend to have large or severe reactions to mosquito bites (skeeter syndrome), consider taking a nondrowsy, nonprescription antihistamine when you know you'll be exposed to mosquitoes.
Reduce mosquitoes around your home. Eliminate standing water, which mosquitoes need to breed. To keep your house and yard free of mosquito pools:
Unclog roof gutters.
Empty children's wading pools at least once a week, and preferably more often.
Change water in birdbaths at least weekly.
Get rid of old tires in your yard.
Empty outdoor flower pots regularly or store them upside down so that they can't collect water.
Bill Kolbe, Viking’s Board Certified Entomologist, has done personal research on air currents and flying insects. Twenty inch box fans placed strategically and pointed toward you will create enough air movement to keep mosquitoes off you while dining or enjoying your deck. Keep in mind, hungry mosquitoes may try and overcome the air currents. If they do just put the fans on high and they will move to other areas. Often you will see pedestal fans that oscillate and when connected to your garden hose will produce a mist. The combination of air currents and misting water will repel mosquitoes and other flying insects. These fans have low, medium and high settings for different comfort levels. Flying insects spend a lot of energy using their flight muscles. Most do not fly during rain and windy days. These fans provide relief during those hot summer days. Remember the two species of mosquitoes that transmit Zika virus are day time feeders.
What is the Zika virus
Zika virus is primarily transmitted by mosquitoes, especially the yellow fever mosquito (Aedes aegypti) and the Asian tiger mosquito (A. albopictus). These mosquitoes are found in the United States but their range is limited to the southern, southeastern, and mid-Atlantic regions.
To date, there have not been any locally acquired cases of Zika virus in the United States, though there have been in U.S. territories like Puerto Rico. Public health experts do not know whether Zika virus will be transmitted in the continental United States but the risk is present. People that travel to regions where Zika is prevalent can get the virus and when they return home, local mosquitoes can potentially transmit it to another person.
Here is what is currently known about Zika virus:
Zika virus has not been confirmed to be transmitted in the continental U.S., but the number of reported travel-related cases continue to increase. Visit www.CDC.gov for the latest information.
Anyone traveling outside of the country, especially to Central America, South America, and the Caribbean, should be aware of travel advisories currently in effect. If you fall ill upon returning home, seek medical attention.
Zika virus causes mild flu-like symptoms in about 20% of infected people and about 80% of people have no symptoms at all. The major concern is the link between the virus and microcephaly, a birth defect associated with underdevelopment of the head and brain of newborns. There is currently no vaccine to prevent, or medicine to treat, Zika virus.
Aedes mosquitoes breed in containers so eliminate areas of standing water such as empty bottles and cans, tires, buckets, flower pots, cups, and bowls, whenever possible. Any place that can hold water half of an inch deep is enough to allow mosquitoes to breed.
The mosquitoes that can transmit Zika virus are aggressive daytime biters so take preventative measures whenever you will be spending time outdoors.
- Wear long pants, long-sleeved shirts, and closed-toes shoes.
- Protect your skin by applying an EPA-registered insect repellent containing at least 20% DEET, picaridin, or oil of lemon-eucalyptus.
- Keep doors and windows closed whenever possible and cover any gaps with mesh screens.
Information Provided by: http://www.vdci.net/
Zika virus (ZIKV) was first discovered in 1947 in the Zika Forest of Uganda. Shortly thereafter, it was isolated from mosquitoes and then humans in 1968. ZIKV is a "avivirus similar to yellow fever, dengue, Japanese encephalitis, and West Nile virus. Prior to 2007, it had only been detected in central Africa and throughout southeast Asia. However, in 2007, it was associated with a disease outbreak on Yap Island in the south Paci#c, representing the #rst time it had spread outside of
Asia. From there, it spread to South America with human cases first reported in 2014. ZIKV is transmitted by Aedes mosquitoes. In the Americas, it has only been linked to transmission by Aedes aegypti. Ae. aegypti is also responsible for the transmission of dengue virus, yellow fever virus, and chikungunya virus. Recently in Africa, the virus was detected in Aedes albopictus, or the Asian tiger mosquito; hence, it is likely that Ae. albopictus could vector the virus in the Americas.
Mosquito Facts
Mosquitoes are the deadliest animals/insects on earth.
Responsible for more deaths than any other animals or insects die to the diseases they carry; Malaria, Dengue, West Nile, Encephalitis, and even Heartworm.
Most female species will lay eggs in the water surface/fresh or stagnant.
Can lay up to 300 eggs at a time and 3,000 in her life.
Will bite warm, and coldblooded animals.
Stimuli that in. uence biting include CO2, temperature, moisture, smell, color and movement.
While males live only a week, females live up to a month.
Millions of deaths per year, especially among children and the elderly in developing countries.
Zika Virus – A mosquito borne illness. Viking® Pest Control, a member of National Pest Control Association, would like to share* some concerns over Zika virus. This illness is an emerging mosquito-borne disease and it continues to grow. The public is urged to take precautions now to help curb problems during the warmer months when biting mosquito populations tend to increase. Viking will update our web site as more current and relevant information becomes available.
Cindy Mannes, vice president of public affairs for NPMA states: “We recognize that local vector transmission of Zika virus has yet to be confirmed in the continental U.S., but the number of reported travel-related cases continues to increase.” “We are monitoring the situation closely and working to help educate the public on ways to not only avoid contact with mosquitoes when traveling to regions where the disease is present, but also how they can eliminate breeding grounds at home as spring and summer approaches.”
Zika virus causes mild flu-like symptoms in about 20 percent of infected people, but the main concern among leading health organizations centers on a possible link between the virus and microcephaly, a birth defect associated with underdevelopment of the head and brain. The World Health Organization (WHO) recently declared Zika virus a global health emergency.
“Currently, there is no medication to treat Zika virus, so those who experience symptoms should get plenty of rest, stay well hydrated and take acetaminophen for pain,” noted Dr. Jorge Parada, medical advisor for NPMA and infectious disease specialist. “The best way to avoid contracting Zika virus and other mosquito-borne diseases is to take preventive measures when spending time outdoors.”
The following are suggestions for mosquito prevention tips:
The type of Aedes mosquito that carries Zika virus is a daytime biter, so people should take steps to protect their skin from mosquito bites at all times of the day by applying an insect repellant containing at least 20% DEET, picaridin or oil of lemon-eucalyptus. Also, consider wearing long pants, long-sleeved shirts and closed-toe shoes.
Mosquito-borne diseases that may be rare in the U.S. are common in many foreign countries, so anyone traveling outside of the country should be aware of travel advisories currently in effect. If a person falls ill upon returning home, seek prompt medical attention.
Homeowners should eliminate areas of standing water around the property such as flowerpots, birdbaths, baby pools and grill covers. Mosquitoes need only about a half an inch of water to breed. It’s also recommended to screen all windows and doors, and patch up even the smallest tear. If you have concerns about mosquito activity, contact Viking Pest Control and ask about our Yard Guard Program. William A. Kolbe, Board Certified Entomologist and Viking Technical Director states: “Our Yard Guard Program helps reduce populations of biting mosquitoes. Just as important is our inspection of your property as well as recommendations you can make to eliminate breeding sites. While impossible to eliminate all mosquitoes, our program will reduce populations of adult mosquitoes. Our program does not guarantee that you will never be bitten by mosquitoes since they can fly in from neighboring yards and properties. Our goal is to reduce populations and help you eliminate areas where mosquitoes breed. Our program does offer a reduction in the numbers of mosquitoes and thus reduces your chances of being bitten. Personal protection such as the use of DEET (recommended by the Center for Disease Control) will also help reduce mosquito bites. Follow us at preview0.dev1.snyderpreview.com or facebook to keep abreast of Zika virus.
Some information courtesy of National Pest Management Association
Winter Pests
Don’t Let Bugs and Rodents Ruin Your Cozy Home
While we associate spring and summer with pests because of the seasonal arrival of termite swarms, mosquitos, and baby animal populations, the reality is that the winter is the worst time for pests for many New Jersey area homeowners. While cold weather does kill of many of the nuisance pest species, other ones move inside to overwinter, which can turn pests that are a mere nuisance outside into a major problem. Pests that come inside can damage homes and belongings and expose families to illnesses. That is why it is so important to keep pests outside.
Viking Pest Control is a specialist at pest prevention.
Just like with most other problems, preventing a pest infestation is much easier than eradicating pests once they have invaded a home. That is why Viking Pest Control performs pest prevention services for their customers. We not only inspect your home to spot potential sources for pest invasions, but also remediate those problems to keep the pests outside. Of course, we also look for evidence that pests are already in your home. This evidence includes gnaw marks, droppings, and other tall-tell signs that the pests are lurking.
There are affordable things you can do to prevent winter pests.
Not all of our customers need a professional pest inspection. You can take steps to keep winter pests out of your home, many of which are absolutely free or cost very little money. Dedicate a morning or afternoon to the inspection and the time you spend will be well worth it, by helping you achieve a pest-free home this winter.
Use plastic containers for storage instead of cardboard boxes; cardboard is easy for rodents and bugs to eat through and does not deter pest infestations.
Dispose of your inside garbage regularly and, if you store garbage between trash pickups, keep your garbage cans located away from your home and use locking lids to discourage pests from invading the garbage. While you are at it, store any firewood away from the house, as well. You do not want your home or your yard to be seen as a feeding ground for pests.
Use screens to block household vents and other openings.
Install gutters to divert water away from your home; standing water attracts all sorts of pests. Fix any water leaks in your home; rodents and bugs can use even tiny water leaks as a water source.
Store food in airtight containers.
Seal any cracks or holes on the outside of the home, and ensure that any areas where utilities and pipes enter your home are caulked so that they do not have any holes surrounding them. Even a small hole can become a passageway for pests.
Inspect for gnaw marks. Wires, insulation, and walls are all favorite targets for rodent gnawing, so inspect them carefully.
If you see any evidence of pests, including gnaw marks, droppings, or suspicious scurrying sounds, handle the problem immediately. Pets multiply very quickly and it is a lot easier to control one or two pests than it is to control a colony!
Fall Pest Prevention
It is Easier and Safer to Keep the Pests Out Than It is to Try to Get Them Out
When you think of a pest control company, your mind probably automatically goes to exterminators and pesticides. While those are a part of a pest control business, anyone with experience in pest control will tell you that it is much easier and more affordable to keep pests from invading a home than it is to make a home pest-free after it has been infested. That is why Viking Pest Control is happy to offer a fall pest prevention package for its New Jersey area customers.
The key to pest prevention is to keep them from coming into your home. Why do they want in your home in the first place? Your home is warm and inviting, while outside it is starting to get cold and hostile. In fact, many pests know that they will not survive the winter if they stay outside, but that they can thrive in a warm environment. Therefore, pests will try very hard to get into your home and even relatively large pests, like mice, can come through very small spaces.
Step one is to locate any pest entrances. Common entrances include around doorways and windows, and any normal entrances to your home, like dryer vents and soffit gaps. After an inspection, the Viking Pest Control pest prevention experts will seal any pest entrances. This can include securing your dryer vent, blocking potential entrances with copper mesh, using caulk to fill gaps in trim and siding, and using weather stripping to ensure that doors and windows are snug.
Step two is to take preventative measures to keep your home from seeming inviting. Warmth is great, but pests need more than warmth to survive. It is important to deprive them of the moisture they need, so Viking’s pest prevention experts will look for any sources of moisture in your home, such as leaks under sinks and in cabinets, and let you know about them. They will also look for areas that are hospitable for pests such as clutter under sinks or along floors.
Prevention is ongoing, so step three will require collaboration between you and Viking’s pest control team. You will need to keep pet and human food sealed and out of reach. Furthermore, if there are signs that you already have bests, Viking may use pesticides or employ traps to eliminate the current pet population.
Working together, you and Viking Pest Control can ensure a pest-free fall for your home!
Proper Trap Placements for Summertime Pests
Proper Trap Placements for Summertime PestsBy Gregory Covello A.C.E.
Summer is finally here and as our gardens flourish so do the pests that invade them. Throughout my travels I often encounter do-it-yourselfers trying to eliminate a variety of pests using various traps. Many times I can’t help to notice the poor placement of pest traps. I would like to share some tips on proper placement of various traps to affectively capture your target pest.
One of the most common trap placement blunders that I encounter is placements of lure traps near areas where humans will congregate. I have witnessed a countless number of yellow jacket traps place near pool yards and picnic tables. There are a variety of yellow jacket and wasp traps commercially available to reduce the number of these stinging insects without using pesticides. These traps utilize either a commercially prepared lure, or a beverage or your choice (extra sugary sodas or beer would be my recommendation) to attract the insect to the trap. When you place these traps on or near the picnic table that you are eating at, you are actually enticing the stinging insects towards you. Stinging insect traps should be placed away from the areas that you are trying to protect. Traps should be placed by hanging them from trees, poles, or fences where people will not be spending time. Try to establish a perimeter of these traps along your property line, not near your home or garden.
In similar fashion to the stinging insect trap, there are commercially available mosquito traps. Most of the mosquito traps that are available utilize a propane tank that fuels a unit that is designed to emit carbon dioxide that will attract mosquitoes within a certain radius. You do not want the center of the attraction zone to be your garden. If you choose to invest in one of these units, once again, keep it away from areas frequented by people such as gardens, and outdoor dining areas.
One of the most common summer garden pests also has a commercially available lure trap. The Japanese beetle trap, often easily recognized by the hanging bag full of bugs is another attractant type trap. Most of these traps are actually sold with pole type stand to hang the trap from. The lures available with these traps are highly attractive to Japanese beetles making it once again extremely important to place these traps away from you roses and veggies. Japanese beetle traps should be placed upwind of your garden, not in it. Also, follow the labeled instructions for the number of units you should use. Often, multiple units may be necessary to get a desired level of control.
Traps are not only for insect pests. Another common summertime invader is the groundhog. There are various types of live traps available to get rid of this common excavator. The common box style live trap can be an effective tool if placed correctly. Sometimes you have to study your target a little before placing a trap. Often I see traps placed directly next to a groundhog burrow. Although you will occasionally trap a groundhog with trap placement near the burrow, a better solution is to place the trap where the groundhog is feeding. Leave a trail of bait leading up to the trap. Make sure bait is place behind the trigger plate, not in front of or on the trigger. Be creative with you bait choices when trapping a groundhog. As a general rule, use whatever the groundhog may be damaging or eating out of your garden. If your tomatoes are getting eaten, using a tomato as bait is probably a good choice. I have successfully used apples, tomatoes, and dark leafed lettuces that stand up well in the high summertime temperatures. I have heard of successes using cantaloupe and other fruits, however, I cannot share any personal success stories with cantaloupe. Unless the trap you have is specifically designed to place directly over the burrow, try not to place the cage too close to the burrow as to not alarm the animal.
Best of luck to you with your trapping endeavors.
HOW DO I PREPARE FOR MY FIRST PEST CONTROL SERVICE VISITS? (INTERIOR)
Common preparations include; cleaning the area to be treated, removing clutter, picking up pet food, and putting away open food.
All children’s toys and personal items should be picked up from the floor and moved outside of the treatment area.
It is recommended that all windows be closed prior to arrival.
People and pets must be out of treatment areas until the products have dried after the treatment. Some treatments may require additional, more specific, preparations. These will be communicated with you in advance of your service.
WILL TREATMENT AFFECT MY GARDEN?
If you have a garden, merely advise the technician of the location of any edible plants when they arrive. They will avoid treating near the garden.
Many of our materials may be safe when applied up to the dripline of the plants (the area the plant would drip on when wet). We will however implement a larger buffer than is required to further help protect your safety.
I HAVE A FISHPOND; CAN THE TREATMENTS NEGATIVELY AFFECT THE POND OR FISH?
Our technicians are careful to avoid sensitive areas, such as ponds, during treatments.
I HAVE A POOL; CAN THE TREATMENTS NEGATIVELY AFFECT THE POOL?
It will not affect your pool. Viking has carefully selected only the best materials with our primary concern being the safety of your family, pets as well as the environment. These materials are then carefully applied by our highly trained pest management professionals in a manner that all but eliminates contact with non-target treatment sites like pools and other sensitive environments.
WHAT SAFETY PROCEDURES MUST I FOLLOW AFTER TREATMENT?
Always consult your service report for product-specific precautionary requirements; these are emailed to you upon completion of the treatment.
Avoid all treated surfaces until dry. Once most materials have dried, they pose little risk and you may proceed as you normally would with your daily life.
Your technician will discuss any necessary safety precautions with you at the time of service.
I HAVE PETS, ARE YOUR TREATMENTS PET-FRIENDLY?
Viking’s certified technicians care about you, your family, and your pets. Please inform your service technician you have pets and s/he will take the necessary precautions.
Our programs are designed around people with pets and children in mind. Our products are carefully selected to minimize any effect on your family, pets or the environment.
Viking Pest also offers an Organic Pest control program that offers a range of non-pesticide treatment options.
Should you have any questions, feel free to reach out to Viking. We are always ready to answer your questions!
HOW LONG DO I HAVE TO STAY AWAY FROM MY PREMISES AFTER TREATMENT?
Most treatments do not require you to leave your home, though we do recommend you avoid contact with treated areas until dry (approximately one hour).
If instructions differ for the service being rendered, you will be notified prior to treatment.
For bed bug treatments we recommend 4 hours.
DO YOUR MATERIALS HAVE A STRONG ODOR?
Most of our materials have very low or no odor.
Some roach and bed bug treatments or power sprays may have an odor. These services will usually involve reentry time.
HOW LONG DOES IT TAKE THE TREATMENT TO WORK?
Most treatments will be effective within 10-14 days.
Some, like direct treatment of a hornet’s nest, will be effective in days.
Others, like the treatments for some ant species, can take around 2 weeks. If you see an increase in pests after treatment, that’s a good sign the service is working.
I NOTICED MORE BUGS THAN USUAL AFTER TREATMENT, WHY IS THAT?
It is common for insect activity to increase after successfully treating pest harborage locations because many of our products have a “flushing” effect design to eliminate the entire concern, not just what is being seen.
I AM SEEING ANTS IN BETWEEN MY SERVICE VISITS; WHAT CAN I DO IN THE MEANTIME?
Use a napkin or paper towel to kill the ants.
Once removed from the location/countertop/window, utilize an appropriate cleaning solution to clean away the trail to try and remove the pheromones the ants were trailing upon.
Do NOT use any type of pesticide product as it may cause budding in some ant species which would make the issue worse or it may contaminate baits or non-repellant products we may have applied.
WHAT HAPPENS IF IT RAINS AFTER MY SERVICE?
Our exterior treatments are designed to hold up in adverse weather conditions. Once a liquid treatment has dried, rainfall will not wash it away. The average dying time for our treatments is 2 hours.
DO YOU OFFER SERVICES FOR COMMERCIAL PROPERTIES?
Yes, Viking Pest offers a wide variety of services for commercial properties.
DO YOU PROVIDE SERVICES TO MOBILE HOMES?
Yes, Viking Pest provides pest control services to mobile homes, detached homes, row homes, apartments, condos, and more.
I HAVE TWO HOMES; DO YOU HAVE MULTIPLE LOCATIONS?
Yes, Viking Pest has multiple locations throughout New Jersey, Pennsylvania, Maryland, and Delaware. Viking has local pest control professionals servicing each area.
I JUST BOUGHT A NEW HOME, SHOULD I GET A PROFESSIONAL INSPECTION?
Purchasing a new home is a large investment. Every new homeowner should have their home professionally inspected for termites by a pest management expert.
The professionals at Viking Pest will carefully inspect for prior or current damage and provide you with a termite prevention or control treatment option to protect the structure of your home.
No, we do not have any products labeled for use on chipmunks.
DO YOU OFFER A SERVICE GUARANTEE?
Yes, Viking Pest does offer unlimited service requests. During your contracted service agreement, our team will re-treat if necessary, to get rid of unwanted invaders. Some limitations apply. – Yes, Viking offers a service warranty for the entire length of an active service agreement.
ARE BOTH THE INTERIOR AND EXTERIOR OF MY HOME COVERED?
Viking Pest Home Protection Plan services include both interior and exterior coverage of the home. Interior services should be scheduled ahead of time with a Viking representative.
DO YOU PROVIDE SAME-DAY SERVICES?
We can respond to emergency situations, typically within 24 hours. However, scheduling non-emergency calls is on a first-come, first-serve basis.
IF I PURCHASE YOUR HOME PROTECTION PLAN, HOW OFTEN DO I RECEIVE TREATMENTS?
Most Viking Home Protection Plans provide a Pest Shield to protect your home with seasonally timed visits (5 seasonally timed visits with a SMART Premier Home Protection Plan or 2 seasonally timed visits with a SMART Home or Convenience Home Protection Plan. For more information on the plans, you may call us at 800-618-2847
All plans include unlimited additional requests for covered pests. If you notice any pest activity in-between your scheduled preventative treatments, you can call Viking for unlimited service requests, meaning Viking will treat your home as necessary throughout the year.
ARE THERE ANY NOTIFICATIONS BEFORE SERVICES ARE PERFORMED?
Viking Pest’s Home Protection Plan is designed around our customers’ busy lives. As a result, all residential customers will receive a text message 1 week before their service AND another the day before.
And COMING SOON, customers will receive one annual email detailing their projected service schedule and service expectations.
For exterior treatments, you do not need to be home. However, if you like to be home or need to reschedule the service, please call 800-618-2847.
CAN MORE THAN ONE SERVICE BE PERFORMED DURING THE SAME APPOINTMENT TIME?
Depending on what the services are, this may or may not be possible. Sometimes, services do require specialized equipment and licensing that may require us to separate services.
AM I ABLE TO REQUEST A SPECIFIC TECHNICIAN FOR MY APPOINTMENTS?
Yes, though scheduling availability may be affected.
HOW LONG DO SERVICES TAKE?
The length of service varies depending on the pests being targeted and the size of the treatment area.
CAN THE TECHNICIANS PERFORM SERVICES WHEN I AM NOT HOME?
Yes, Viking’s Home Protection Plans provide a Pest Shield to protect your home with seasonally timed visits that are designed to protect your home from pests without the inconvenience of coordinating a time to be home for service.
If you are not going to be home during treatment, we ask to make sure all gates are unlocked around your property, so our technicians are able to access all exterior parts of your property to properly perform your treatment.
Unlimited additional services for covered pests provide the assurance that an interior or exterior service can be scheduled anytime you need.
WHY DO TECHNICIANS ONLY TREAT THE EXTERIOR AND NOT THE INTERIOR FOR MY THREE SCHEDULED APPOINTMENTS?
Most pest concerns emanate from the outside. We proactively treat the exterior of your home to prevent pest entry.
If you are encountering pest concerns inside or would like the interior of your home inspected, we would like to encourage you to schedule a visit at no additional charge.
WHAT IS THE TIME FRAME FOR CANCELING OR RESCHEDULING SERVICE?
Services may be canceled up to 48 hours prior to the scheduled treatment date.
Services may be rescheduled up to 24 hours prior to the scheduled treatment date unless in the event of an unforeseen circumstance.
WHAT METHODS OF PAYMENT CAN BE USED?
Viking Pest accepts checks (they must be mailed in), money orders, credit cards, and ACH payments. Credit card and ACH payments may be processed over the phone or through the Customer Connect portal.
HOW OFTEN DOES PAYMENT OCCUR?
Payment schedules differed between each plan, please refer to your contract for more details on your specific plans.
For more information, you may call Viking at 800-618-2847 and ask a Customer Care Center Representative to advise you of your payment plan.
WHY DO I PAY FOR MONTHLY INVOICES OR QUARTERLY PAYMENTS, IF I ONLY HAVE THREE APPOINTMENTS PER YEAR?
Payments for our pest control plans are evenly charged on a monthly basis to alleviate the pressures of one upfront cost and to assist with monthly budgeting for our customers. Your pest control plan can be paid in full at the beginning of your yearly service agreement if you do not wish to receive monthly payments.
Most maintenance plans include FREE unlimited service visits for pests covered under your plan should you require additional treatments. If you are noticing pest activity between service visits, give us a call to schedule your free treatment.
AM I ABLE TO PRE-PAY FOR SERVICES?
Services may be pre-paid by contacting a Viking representative at 800-618-2847. Pre-payments cannot be performed through the Customer Connect portal.
WHY AM I REQUIRED TO CONFIRM MY NAME, ADDRESS, EMAIL, AND PHONE TO LOOK UP MY ACCOUNT EVEN AFTER I GIVE MY ACCOUNT NUMBER?
With Viking having access to customers’ Personal Identifiable Information (PII), Viking has always and will always be vigilant in confirming customers’ information to ensure we are only speaking to account owners. This process is similar to calling a bank or utility company; as well all want to make sure we are speaking to an authorized person.
For reference, Viking Customer Service Reps are required to confirm the following when a customer calls in:
1. First and Last Name 2. Address on File 3. Telephone Number on File 4. Email Address
Additionally, by verifying the information above, we ensure we have the most updated information for customer communication including service notifications, service reports, and access to Viking’s customer portal.
HOW DO I SET UP MY CUSTOMER CONNECT PORTAL ACCOUNT?
To activate your Customer Connect Portal Account, please visit this page with step-by-step instructions with photos. https://www.vikingpest.com/customer-connect-portal/ Or, you may call Viking at888-395-1008 and ask a Customer Care Center Representative to please invite you to the customer portal.
HOW DO YOU ACCESS THE CUSTOMER CONNECT PORTAL AND WHAT RECOURSES DOES IT PROVIDE?
The Customer Connect portal may be accessed by visiting this link: https://vikingpest.pestconnect.com/login. The Customer Connect portal provides information regarding your account including service history, billing history, documents, material usage history, and the ability to ask questions, request services, or make payments.
I FORGOT MY USERNAME OR PASSWORD TO THE CUSTOMER PORTAL
A customer’s username for the Customer Connect Portal is an email address. If you are unsure about the email address used, please contact a representative at 800-618-2847.
Customers may reset their password by clicking the “forgot password” option on the portal’s main login screen.
I MOVED AND WOULD LIKE TO CHANGE MY ADDRESS ON THE CUSTOMER CONNECT PORTAL BUT AM NOT ABLE TO. WHAT SHOULD I DO?
If you have moved, please contact a Viking representative at 800-618-2847.